Apprentice Customer Advisor: Fast-Track Training

Stellantis &You UK; Liverpool; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

2-year fixed term contract

Training at our dedicated Academy

22 days holiday plus bank holidays

Career progression

Company car scheme

Employer Pension up to 7%

Employee Share Scheme

Rewards discounts

Employee Assistance Programme

Job summary

Stellantis &You UK in Liverpool is seeking an Apprentice Customer Advisor focused on delivering outstanding service. You will be guided through the Stellantis &You UK Customer Journey, with full training via our Performance Academy and induction sessions.

No automotive experience required; the role emphasizes strong organisation, clear communication, and a willingness to learn, supported by extensive training, coaching, and progression opportunities within a 2-year fixed term program.

Qualifications

• Experience in customer service is preferred but not required.
• Strong organisational and communication skills are essential.
• Willingness to learn and adapt to new digital systems.

Responsibilities

• Guide every customer through the Stellantis &You UK Customer Journey.
• Communicate clearly with customers and colleagues.
• Adopt new digital systems as part of our digitalisation strategy.
• Assist in quoting and selling service plans where appropriate.

Skills

Customer service

Organisation

Communication

Willingness to learn

Job description

Stellantis &You UK in Liverpool is seeking an Apprentice Customer Advisor focused on delivering outstanding service. You will be guided through the Stellantis &You UK Customer Journey, with full training via our Performance Academy and induction sessions.

No automotive experience required; the role emphasizes strong organisation, clear communication, and a willingness to learn, supported by extensive training, coaching, and progression opportunities within a 2-year fixed term program.