Apprentice Customer Advisor

Stellantis &You UK; West of England; On-site; GBP 12,000 - 14,000; Full time

Benefits offered by this job

Dedicated Academy training

Employee Car Scheme

Employee Share Scheme

Specialised in-house training

Job summary

Stellantis &You UK is offering a Customer Advisor Apprentice program in the United Kingdom. The role combines on‑the‑job training with study, leading to an NVQ Level 2 in Customer Service Practitioner. The intake starts in September 2026 and runs for two years on a fixed-term contract.

You will learn to interpret customer and business needs using technology and resources to deliver first‑class customer service within the automotive aftersales sector.

Qualifications

• GCSEs grade C/4 including Maths and English (or equivalent).
• Self-motivated, proactive and able to build relationships across the organisation.
• Strong communication and problem‑solving abilities.

Skills

Communication skills

Analytical thinking

Organisational skills

Education

GCSEs incl Maths & English

Job description

Stellantis &You Customer Advisor Apprentice

• NVQ Level 2 in Customer Service Practitioner
• 2-year fixed term contract
• September 2026 intake

Your journey with us

This program offers a unique opportunity for individuals to pursue a customer service apprenticeship whilst earning a salary by gaining hands‑on experience in the automotive industry as a Customer Advisor.

As a Stellantis &You Apprentice, you will develop the ability to interpret customer and business needs using technology and resources to deliver first‑class customer service. This program aims to provide a comprehensive understanding of the aftersales business which will provide you with a strong foundation to make informed decisions, manage our customers and contribute to the overall growth and success of our organisation.

Are you the ONE?

You should have a minimum of GCSEs Grade C/4 including Maths and English or equivalent. In Scotland, applicants must have or be predicted to achieve National 4 or above in English and Maths and either a Science or Technical subject. Standard Grades 1-4 and Intermediates are also accepted.

You are a self‑motivated, passionate, innovative individual. You have excellent communication skills and are able to build strong, collaborative, working relationships with employees and teams across the organisation and at all levels. You are organised and are good at absorbing information and analysing problems, above all with a creative mindset.

The Benefits

Here at Stellantis &You, our benefits are so much more than just a salary. Are you ready, from day one you will have access to:

• 2-year fixed term contract
• Training at our dedicated Academy
• Specialised training sessions with our in house trainer
• Employee Car Scheme
• Employee Share Scheme
• Money savings at large retailers through the Reward Gateway

Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Service Personnel and their families are therefore encouraged to apply.