Apprentice Parts Advisor

Volvo Group; Doe Bank; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

25 days holiday

Company pension up to 5% matched

Healthcare cash back plan

Work Perks

Job summary

Volvo Group's Renault Trucks division is offering a Parts Apprenticeship at our Tipton Renault Trucks Van Dealership. You'll gain hands-on depot experience across trade counter sales, parts identification, stock control and digital ordering platforms while developing professional communication skills.

The 18-month programme combines hands-on work, online learning and site visits, with End-Point Assessment and a SCQF Level 5 Diploma to formalise the skills gained in modern parts operations.

Qualifications

• Apprentices will develop practical skills and industry knowledge in areas such as trade counter, parts identification and stock control.
• End-Point Assessment tests knowledge, workplace observation and professional discussion.
• The programme combines hands-on depot work with online learning and site visits.

Responsibilities

• Trade counter and telephone-based customer sales and enquiries
• Automotive parts identification and product knowledge
• Stock control and goods handling
• Digital systems and parts ordering platforms
• Health, safety and legal responsibilities within parts operations
• Professional communication and teamwork in the workplace

Skills

Trade counter & telephone sales

Parts identification & product knowhow

Stock control & goods handling

Digital systems & ordering platforms

Health, safety & legal in parts ops

Professional communication & teamwork

Education

SCQF Level 5 Diploma in Vehicle Parts Principles

Tools

Parts ordering platforms

Job description

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Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What you will do

Renault Truck Commercials are pleased to offer a Parts Apprenticeship based at our Renault Trucks Van Dealership in Tipton.

Join the commerical vehicle world of supplying parts not only to our customers, but to our own busy workshop technicians. If you enjoy working with systems and have attention to detail for hundreds of parts numbers and prices, then this could be for you.

This is an 18 month apprenticeship which covers working hands on in the depots, online learning modules and visits to the depot from the Apprenticeship provider. A driving licence is preferable to assist with parts deliveries where needed.

Course content

Apprentices will develop practical skills and industry knowledge in areas such as:

• Trade counter and telephone-based customer sales and enquiries
• Automotive parts identification and product knowledge
• Stock control and goods handling
• Digital systems and parts ordering platforms
• Health, safety and legal responsibilities within parts operations
• Professional communication and teamwork in the workplace

Programme Overview
The programme runs over up to a maximum of 18 months, combining structured apprenticeship training with additional technical development.
Apprentices take part in regular learning sessions alongside their day-to-day role while building a portfolio of evidence that demonstrates their occupational competence.
The programme also integrates additional technical learning aligned to the SCQF Level 5 Diploma in Vehicle Parts Principles, strengthening apprentices’ understanding of modern parts operations and emerging vehicle technologies.

End-Point Assessment
At the end of the programme apprentices complete an End-Point Assessment Window, where they demonstrate their competence through:

• Knowledge test
• Real-life workplace observation
• Professional discussion supported by a portfolio of evidence

Working for Renault Truck Commercials, our benefits on offer are:

25 days holiday, company pension up to 5% matched, healthcare cash back plan, Work Perks

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.