Apprentice Customer Advisor

Stellantis &You UK; Fenny Stratford; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join a leading automotive company as an Apprentice Parts Advisor, where you will gain hands-on experience in customer service and parts management. This role offers a structured apprenticeship program with industry-leading benefits, training, and career progression opportunities.

Benefits

22 days’ holiday + bank holidays

Career progression

Employee Car Scheme

Employer Contribution Stakeholder Pension Scheme

Employee Share Scheme

Money savings at large retailers

Qualifications

• Ability to communicate clearly with customers and colleagues.
• Willingness to adopt new digital systems.
• Interest in automotive parts and customer service.

Responsibilities

• Manage parts orders and stock levels.
• Provide first-class customer service.
• Assist with workshop operations and maintenance.

Skills

Customer Service

Communication

Stock Management

Job description

Join to apply for the Apprentice Parts Advisor role at Stellantis &You UK

1 day ago Be among the first 25 applicants

Join to apply for the Apprentice Parts Advisor role at Stellantis &You UK

Get AI-powered advice on this job and more exclusive features.

Role Summary

Location:

Stellantis &You Peugeot Walton

Contract

Fixed Term Contract

Salary

Competitive

Apply Online Back to results

Apprentice Parts Advisor

Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and bonus.

This program offers a unique opportunity for individuals to pursue a customer service apprenticeship whilst earning a salary by gaining hands-on experience in the automotive industry as a Parts Advisor.

As a Stellantis &You Apprentice, you will develop the ability to build relationships with our internal and external customers, order, sell and manage stock control on a wide range of parts and accessories, ensuring our workshops run smoothly by ensuring the correct parts are available and deliver first-class customer service. This program aims to provide a comprehensive understanding of the parts and aftersales business which will provide you with a strong foundation to make informed decisions, manage our customers and contribute to the overall growth and success of our organisation.

Role Benefits

Here at Stellantis &You, our benefits are so much more than just a salary. Are you ready, from day one you will have access to:

2-year fixed term contract

Training at our dedicated Academy

Specialised training sessions with our in house trainer

22 days’ holiday + bank holidays

Career progression

Employee Car Scheme

Employer Contribution Stakeholder Pension Scheme

Employee Share Scheme

Money savings at large retailers through the Reward Gateway

Role Description

In this role you will:

• Communicate clearly with customers & colleagues.
• Adopt new digital systems and processes as part of our digitalisation strategy.
• Propose and sell-up the additional work advised through the Vehicle Health Check process.
• Create a seamless parts and admin process
• Receive in Parts from Hub Via Shipment Processing
• Monitor Parts Stock Levels and Inform Hub if requires attention
• Order Parts with the technicians on warranty or complex diagnostic repairs
• Manage & Invoice Internal Job Cards for New & Used Cars
• Chase Back Ordered Parts, ensure all relevant customer care cases and mobility claims are in place to reduce downtime and maintain customer satisfaction
• Prepare Warranty Claims, Prior Approvals & Invoices
• Assisting with day to day running and maintenance of the workshop
• Instruct on Warranty Parts Returns/Destruction/Surcharge Note Creation
• Internal Authorisation, Invoicing & Status Updates with Workshop
  
  

We believe in developing YOU, providing a supportive and engaging place to work and offering training opportunities that keep you up to date with all the latest technologies.

Let's Work Together

Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

Apply For This Role Using The Form Below

CV (PDF or Word Format)*

Upload CV

Are you eligible to work in the UK?* Yes No

Do you hold a full driving license?* Yes No

How did you hear about us* Please SelectStellantis &You UK Careers WebsiteIndeedInternal ApplicantEmployee ReferralLinkedInSocial MediaAgencyWord of MouthOther Job BoardReedInautomotive

Other

Name of Employee

Name of Agency

If there's another role you might like, can we reach out to you? Please SelectYesNo

I have read and accept the and Terms and Conditions

For more information about Stellantis &You UK, your rights and how your personal data is processed by us, please read our full Privacy Policy

How would you like to be contacted?

Telephone

Email

SMS

Benefits of a career with Stellantis &You UK

Benefits

We consider Stellantis &You UK to be more than just a workplace; it's a platform for building a successful career. We offer a diverse range of benefits to support your personal well-being:

• Company car scheme - up to two vehicles
• Highly competitive performance bonus (role dependant)
• Up to 7 % Employer Pension Contribution
• Annual Leave - 22 days increasing to 26 with continued service, plus bank holidays
• Exclusive retail discounts - through our Rewards Apps
• Enhanced Maternity, Paternity and Adoption Leave
• Employee Assistance Program

Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Motor Vehicle Manufacturing

Referrals increase your chances of interviewing at Stellantis &You UK by 2x

Get notified about new Parts Advisor jobs in Walton, England, United Kingdom.

Coventry, England, United Kingdom 2 weeks ago

Nuneaton, England, United Kingdom 1 month ago

Birmingham, England, United Kingdom 2 weeks ago

Part-time Environmental Compliance Advisor

Stratford-Upon-Avon, England, United Kingdom 1 day ago

Solihull, England, United Kingdom 1 day ago

Coventry, England, United Kingdom 2 weeks ago

Daventry, England, United Kingdom 3 weeks ago

Strategic Finance Advisor - Planning & Performance (Human Resources & Corporate Services Department) - Relocate to Saudi Arabia Permanent Expat Family Relocation Package

Coventry, England, United Kingdom 2 weeks ago

Coventry, England, United Kingdom 2 weeks ago

Stratford-Upon-Avon, England, United Kingdom 1 month ago

Coventry, England, United Kingdom 3 weeks ago

Coventry, England, United Kingdom 3 weeks ago

Redditch, England, United Kingdom 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.