Apprentice Customer Advisor

GTG Training; Coventry; On-site; GBP 14,000 - 20,000; Full time

Benefits offered by this job

30 days holiday (including bank hols)

Cycle to Work scheme

Employee discounts including gym, cine

Job summary

RH Commercials in Coventry is offering an 18-month Parts & Trade Supplier Apprenticeship Programme that blends hands-on work with formal training. You’ll help customers find and order the right vehicle parts, prepare parts for workshop repairs and support service teams during busy periods.

This is a full-time role with rotating shifts and includes the Level 2 Trade Supplier Apprenticeship qualification, ongoing training, and progression opportunities plus employee discounts and a cycle to work

Qualifications

• GCSEs (English & Maths) at grade 4/C or higher.
• Positive attitude with willingness to learn.
• Interest in vehicles, trucks or automotive industry.
• Strong communication and teamwork skills.
• Good attention to detail and basic IT skills.

Responsibilities

• Help customers find and order the right vehicle parts
• Provide quotes and answer customer enquiries
• Process sales, payments and returns
• Prepare parts for workshop repairs
• Carry out stock checks
• Work closely with service and workshop teams

Skills

Strong communication

Teamwork

Attention to detail

Basic IT skills

Education

GCSE English and Maths (Grade 4/C or above)

Level 2 Trade Supplier Apprenticeship qualification

Job description

Kick-start your career with RH Commercials and Renault Trucks

Looking for a hands-on role with real career opportunities? Join our 18 Month Parts & Trade Supplier Apprenticeship Programme and gain the skills, experience and qualifications needed to become a qualified Parts/ Trade Supply Advisor.

Location

Coventry

Hours

40 hours per week

Rotating Shifts

• Week 1: Monday to Friday, 6:30am to 3:00pm
• Week 2: Monday to Friday, 12:30pm to 9:00pm
• 1 in 2 Saturday mornings (paid at overtime rate)

What You'll Do

• Help customers find and order the right vehicle parts
• Provide quotes and answer customer enquiries
• Process sales, payments and returns
• Prepare parts for workshop repairs
• Carry out stock checks
• Work closely with service and workshop teams

What You'll Get

• Full-time employment with RH Commercials
• Level 2 Trade Supplier Apprenticeship qualification
• Ongoing training, development and support
• 30 days holiday (including bank holidays), rising to 33 days after 5 years
• Cycle to Work scheme
• Employee discounts including gym memberships, cinema tickets and retail offers

What We're Looking For

• GCSEs (Grade 4/C or above) in English and Maths
• A positive attitude and willingness to learn
• An interest in vehicles, trucks or the automotive industry
• Strong communication and teamwork skills
• Good attention to detail and basic IT skills

Whether you're leaving school, starting your first career or looking for a fresh challenge, this is a great opportunity to earn, learn and build your future.