Apprentice Bar and Waiting

Greene King; United Kingdom; On-site; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Pension contribution

Brand discounts

Wagestream wage access

Employee assistance program

Mentor support

Job summary

Greene King is offering a Bar and Waiting Apprentice role at Flaming Grill. You will learn on the job, delivering friendly, efficient service and crafting drinks to meet guest expectations.

Mentorship and practical training will be provided throughout your apprenticeship. You’ll gain hands-on experience across bar operations, customer service, and dining duties while developing essential skills in a fast-paced hospitality environment.

Qualifications

• Demonstrated customer-facing skills or hospitality experience preferred.
• Ability to learn quickly and adapt to busy frontline environments.
• Strong communication and team collaboration to support service excellence.

Responsibilities

• Provide customers with a memorable experience each visit.
• Be the friendly face behind the bar and offer recommendations.
• Prepare and present drinks to meet specification and guest expectations.
• Assist in greeting, serving food, and looking after guests while dining.
• Keep the bar area safe, clean and compliant with standards.

Skills

Customer service

Teamwork

Attention to detail

Communication

Job description

As a Bar and Waiting Apprentice with Flaming Grill, you'll be the face of our company, making sure that every guest leaves with a smile on their face and a full belly. Whether it’s greeting customers with a warm welcome or remembering that favourite spot they like to sit in, you know how to make them feel special.

We go in. All in. Every time. Whether it’s a last‑minute equaliser, the first pint of the day or lunch on a Tuesday, we think that every visit to ours is a reason to turn up the heat. We're here with your favourite drinks on tap, dishes delivered with flavour and unforgettably friendly smiles; to be the place you can count on for a good time, no matter what.

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Be the insider behind the bar, offering recommendations to customers.
• Prepare and present drinks that meet specifications and customer expectations.
• Assist in greeting, serving food and looking after our customers whilst they dine with us.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring:

• Willingness to learn and expand your skills.
• Have a great eye for detail, making sure every pint is poured to perfection.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can-do attitude and be a real team player.

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well‑known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well‑being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

What your apprenticeship includes:

• You won’t need to attend college; our apprenticeships are delivered through work‑based training which includes a mixture of face‑to‑face sessions and remote Team calls with your Lifetime Learner Coach every 6 weeks. You will also have a mentor within the workplace to support you.
• Obtain Functional Skills in English and Maths, with support tailored to your needs (if you don’t already have GCSE or equivalents)
• Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Learner Coach including feedback sessions.

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.