Bar and Waiting Apprentice

St Leonards Hotel (Ringwood); Ringwood; Hybrid; GBP 9,000 - 10,000; Full time

Benefits offered by this job

Career progression

Employee discounts

Pension contribution

Wagestream access

Refer a friend bonus

Mental health support

Job summary

Greene King in Ringwood is seeking a Bar and Waiting Apprentice to greet guests, pour drinks and support the bar and dining team with a warm, memorable service. You'll train on the job through Lifetime Training, gain practical skills in beverage preparation, guest interaction and restaurant service, and access staff discounts across Greene King brands.

Flexible shifts, 20 hours per week, with evenings and weekends.

Qualifications

• Team working and collaboration in a busy guest environment.
• Strong organisational skills to manage shifts and tasks.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit
• Be the insider behind the bar, offering recommendations to customers
• Prepare and present drinks that meet specifications and customer expectations
• Assist in greeting, serving food and looking after our customers whilst they dine with us
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with promptly

Skills

Team Working

Organisation Skills

Job description

Introduction

Looking for a place to stay that offers cosy comfort, convenience, and great service? We have a range of hotels across the UK, each offering a unique experience tailored to your needs. Whether you're dreaming of a countryside retreat, a seaside escape, or a vibrant city break, our collection of pubs with rooms offers something different.

About the Employer

Greene King is the country's leading pub retailer and brewer, running 2600 pubs, restaurants and hotels across England, Wales and Scotland.

What You'll Do

As a Bar and Waiting Apprentice with Core Hotels, you'll be the face of our company, making sure that every guest leaves with a smile on their face and a full belly. Whether it's greeting customers with a warm welcome or remembering that favourite spot they like to sit in, you know how to make them feel special.

Looking for a place to stay that offers cosy comfort, convenience, and great service? We have a range of hotels across the UK, each offering a unique experience tailored to your needs. Whether you're dreaming of a countryside retreat, a seaside escape, or a vibrant city break, our collection of pubs with rooms offers something for everyone.

As a Bar and Waiting Apprentice, you will...

• Provide customers with a heartfelt and memorable experience each and every time they visit
• Be the insider behind the bar, offering recommendations to customers
• Prepare and present drinks that meet specifications and customer expectations
• Assist in greeting, serving food and looking after our customers whilst they dine with us
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible

What you'll bring:

• Willingness to learn and expand your skills
• Have a great eye for detail, making sure every pint is poured to perfection
• A passion for giving great service and making sure every customer receives a warm welcome
• A positive can-do attitude and be a real team player.

We're all about rewarding our team's hard work, that's why...

You'll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career
• Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount
• Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank
• Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream - access your wage before payday for when life happens
• Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more...

What your apprenticeship includes:

• You won't need to attend college, our apprenticeships are delivered through work-based training which includes a mixture of face-to-face sessions and remote Team calls with your Lifetime Learner Coach every 6 weeks. You will also have a mentor within the workplace to support you
• Obtain Functional Skills in English and Maths, with support tailored to your needs (if you don't already have GCSE or equivalents)
• Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Learner Coach including feedback sessions

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG. We aim to embed inclusion into every decision we make - across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

Training Outcome

With Greene King and Lifetime Training, you will have the chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.

Skills Required

• Team Working
• Organisation Skills

Qualifications

• Desired - null - None required - None required

Course Information

Course: Food and beverage team member (level 2)

Level: 2

Route: Catering and hospitality

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: 20 hours minimum p/week. Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.

Expected Duration: 1 Year 3 Months

Training Provider: LIFETIME TRAINING GROUP LIMITED