Apprentice Administrator: Learn, Organise & Support Operations

3t; Grimsby; On-site; GBP 17,000 - 26,000; Full time

Benefits offered by this job

33 days holiday

HSF Health Plan

Cycle to Work Scheme

Lunch subsidy

Pension contributions

Job summary

3t Training Services is seeking an administration apprentice in Grimsby, working a 40-hour week from Monday to Friday. This role assists with certification administration, data entry and client communications, learning under the guidance of the Customer Process Manager.

Completion of the apprenticeship may lead to a permanent contract based on performance and business needs. Applicants must already have the unrestricted right to work in the UK, as visa support is not provided.

Qualifications

• Excellent communication across written and verbal channels.
• Positive attitude and customer-service mindset.
• Ability to prioritise tasks and manage competing demands.
• Capable of working independently and as part of a team.
• Proficiency with Microsoft Office and accurate typing.

Responsibilities

• Chase providers for learner certification by phone and email.
• Upload certification to internal and external systems and portals.
• Update internal systems and client portals.
• Deal with client emails and queries.
• Manage incoming and outgoing post.
• Update client spreadsheets and reports.
• Report on outstanding certification issues.
• Ensure compliance with internal processes.
• Assist with general admin tasks such as scanning, filing, printing, data input, and data extraction.
• Keep systems up to date per procedures.
• Take on additional duties as requested by the Customer Process Manager.

Skills

Strong communication

Attention to detail

Teamwork

Microsoft Office

Typing skills

Tools

Microsoft Office

Job description

3t Training Services is seeking an administration apprentice in Grimsby, working a 40-hour week from Monday to Friday. This role assists with certification administration, data entry and client communications, learning under the guidance of the Customer Process Manager.

Completion of the apprenticeship may lead to a permanent contract based on performance and business needs. Applicants must already have the unrestricted right to work in the UK, as visa support is not provided.