Apprentice Administrator: Launch Your Admin Career (WestYorks)

Practice Plus Group; Leeds; On-site; GBP 19,000 - 23,000; Full time

Job summary

Practice Plus Group is hiring an Apprentice Administrator to join our team at the Leeds hub in West Yorkshire. The role offers a full-time position with an apprenticeship qualification, and a starting salary of £21,000.

You will welcome visitors, handle inquiries by phone, email and in person, manage IT systems and templates for accurate reporting, and help maintain stock while coordinating with internal and external partners. Training and career development opportunities are provided.

Qualifications

• English grade 4 GCSE or equivalent level 2 qualification.
• Math grade 4 GCSE - desirable.
• Ability to prioritise workload.
• Willingness to work towards Level 2 Administration Assistant / Level 3 in Business Administration.
• Excellent communication skills.
• A non-judgemental and compassionate approach.
• Good IT skills and IT literacy.
• Ability to work within a busy environment.

Responsibilities

• Be responsible for providing the first impression to those attending site. You will be a warm and welcoming presence, offering advice guidance and support as required
• Deal with service users, healthcare colleagues and other professionals over the phone, face to face and via email in a professional and courteous manner
• Use IT systems, clinical templates and data to ensure reporting is accurate.
• Take responsibility for ordering and maintaining site stock, ensuring all items are available, well organised, and kept fully up to date
• Escort visitors and contractors around the hub as and when required
• You will also be responsible for liaison with a range of agencies, internally and externally
• We offer two apprenticeship pathways, with the most suitable option discussed with shortlisted candidates based on their skills, qualifications, interests, and preferred working style.
• This allows us to match each candidate with an opportunity that best aligns with their strengths and career aspirations.

Skills

Communication

IT literacy

Prioritisation

Customer service

Teamwork

Education

GCSE English (grade 4)

GCSE Maths (grade 4)

Willingness to study Admin qualifications

Tools

IT systems

Job description

Practice Plus Group is hiring an Apprentice Administrator to join our team at the Leeds hub in West Yorkshire. The role offers a full-time position with an apprenticeship qualification, and a starting salary of £21,000.

You will welcome visitors, handle inquiries by phone, email and in person, manage IT systems and templates for accurate reporting, and help maintain stock while coordinating with internal and external partners. Training and career development opportunities are provided.