Apprentice Administration Assistant, Placements Administration Level 2

Calderdale College; Halifax; On-site; GBP 12,000 - 15,000; Full time

Job summary

Calderdale College is looking for an Administration Apprentice to support the Placements Employer Engagement Team. You will be trained for an apprentice qualification over a one-year period while performing day-to-day admin tasks.

Responsibilities include acting as the first point of contact, maintaining CRM records, processing information, handling emails, and supporting events and hospitality arrangements. Monday to Friday, 1-year program.

Qualifications

• GCSE English and Maths at grade 4/C or above.
• Strong IT literacy and data entry capabilities.
• Good organisational and time management skills.

Responsibilities

• Act as the first point of contact for all department enquiries.
• Assist staff in the day-to-day administration within the Employer Engagement Team.
• Maintain effective record systems including input into CRM.
• Work within the Engagement team to ensure information systems are up-to-date.
• Adhere to deadlines.
• Photocopying & collation duties as required.
• Send/Receive information via email and word-process documents.

Skills

Communication skills

IT skills

Organisation skills

Team working

Ability to work Independently

Prioritisation

Education

GCSE English and Maths

Job description

Introduction

To provide administrative support within the Placements Employer Engagement Team. You will be trained and supported to achieve an apprentice qualification whilst in employment over a one-year period.

About the Employer

At Calderdale College, we’re proud to work in partnership with employers across our region, helping to develop the skilled workforce that local businesses need to thrive. By collaborating closely with industry, we ensure our education and training reflect the changing needs of employers and the wider economy.

What You'll Do

• Act as the first point of contact for all department enquiries
• To assist staff in the day-to-day administration within the Employer Engagement Team
• To maintain effective record systems including input into CRM
• Work within the Engagement team to ensure that relevant and up-to-date information systems are maintained at all times
• Adhere to deadlines
• Undertake photocopying & collation duties as required
• Send / Receive information via email
• Word processing of letters, memos and other documentation as required
• Maintain / setup filing systems
• General data inputting
• Organise resources
• Work flexibly to ensure smooth running within the office
• Minute taking
• Receive and log information
• Book rooms and organise hospitality/refreshments
• Update systems and procedures
• Answer the telephones in a professional manner
• Understand internal & external customer requirements
• Liaise between departments when required
• Maintain confidentiality at all times, effectively disposing of or shredding documentation
• Supporting the organisation and ensuring the smooth running of events
• Archiving and scanning of documentation
• Raising purchase requisitions using the college finance system in line with the College’s purchasing regulations.
• General office duties

Training Outcome

To be discussed on completion

Skills Required

• Communication skills
• IT skills
• Organisation skills
• Team working
• Ability to work Independently
• Prioritisation

Qualifications

• Essential - GCSE - English and Maths - 4/C or above

Course Information

Course: Administration assistant (level 2)

Level: 2

Route: Business and administration

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday to Friday

Expected Duration: 1 Year

Training Provider: CALDERDALE COLLEGE