Memory Service Admin & Reception Specialist

Leicestershire Partnership NHS Trust; Leicester; On-site; GBP 21,000 - 27,000; Full time

Job summary

Leicestershire Partnership NHS Trust is seeking a Business Assistant to support the Memory Service within the Directorate of Mental Health. The role involves processing referrals, diary management, meeting administration and ensuring smooth reception and patient communications.

You will work Monday to Friday, 9.00 am – 5.00 pm (37.5 hours) and may be required to work at an alternative base to meet service needs.

Qualifications

• Experience administering front-line admin tasks in a clinical or public sector setting.
• Proven ability to work with minimal supervision and as part of a team.
• Strong ICT skills and accuracy in data handling.

Responsibilities

• Provide comprehensive administration support to the Memory Service and wider Mental Health Directorate.
• Process referrals, manage diary, arrange meetings and minutes.
• Handle telephone and written communications with patients and carers; assist reception when required.

Skills

Administrative experience

Microsoft Office

Communication skills

Teamwork

Tools

Microsoft Office

Job description

Leicestershire Partnership NHS Trust is seeking a Business Assistant to support the Memory Service within the Directorate of Mental Health. The role involves processing referrals, diary management, meeting administration and ensuring smooth reception and patient communications.

You will work Monday to Friday, 9.00 am – 5.00 pm (37.5 hours) and may be required to work at an alternative base to meet service needs.