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Big Red Recruitment; West Midlands; On-site; GBP 58,000 - 70,000; Full time

Job summary

Big Red Recruitment is seeking a Client Manager in Warwickshire to manage a portfolio of professional clients from initial contact through renewal and beyond. The role focuses on relationship-led service, not call-centre sales, with travel to meet clients and industry events as required.

You will nurture long-term partnerships with senior medical professionals, ensuring precise policy handling and exceptional service.

Qualifications

• Experience in relationship-led sales or account management.
• Comfortable with senior professionals and advisory relationships.
• Willingness to travel to meet clients regularly.

Responsibilities

• Manage your own portfolio of clients from introduction through renewal.
• Deliver personalised service and build long-term relationships rather than transactional sales.
• Represent the business at medical events and client-facing functions to support relationship growth.
• Collaborate with insurers and underwriters to secure optimal outcomes for clients.
• Maintain accurate CRM records and policy details to ensure trust and continuity.

Skills

Relationship building

Account management

Client management

Communication

Education

Degree-educated

Job description

• Location: England, West Midlands, Warwickshire, Warwick
• Start Date: 27/10/2026
• Contract Type: Permanent

Client Manager - Insurance

£64,000 basic + commission (Realistic Year 1 OTE £80k+)

Warwickshire

No previous insurance or medical experience required

You’ll be joining a fast-growing, specialist insurance broker with a genuinely different approach. Personal, precise, and built entirely on relationships rather than cold calling or comparison websites. They support over 1,000 senior medical professionals across the UK, providing a bespoke insurance solution and an ongoing service that goes far beyond the policy itself.This isn't a call-centre sales job.

There are no outbound targets, minimal cold prospecting, and most of the new business comes through referral. What you're really being hired to do is build and hold long-term relationships with some of the most accomplished, high-achieving professionals in the country. Consultant surgeons and senior medics who expect precision, discretion, and someone who can genuinely hold their own in the room.

The role

As Client Manager, you'll manage your own portfolio of clients from first introduction through to renewal and beyond, prioritising the relationship, not the transaction.

• Build trust with new referrals and convert them into long-term clients
• Manage and renew an existing client portfolio, delivering a level of service that feels personal rather than procedural
• Represent the business at medical congresses, private hospital events, and corporate hospitality events. Think dinners, lunches, and functions where the conversation matters as much as the paperwork
• Work closely with a panel of insurers and underwriters to secure the right outcome for each client
• Keep the detail airtight: accurate policy binding and CRM records, because trust is earned in the follow through as much as the first meeting

What we’re looking for

This is a people first role. You will come from a relationship led, solution-based sales or account management background, but the sector is completely flexible. What matters far more is your ability to sit across the table from a senior consultant and talk comfortably about anything from a recent trip to the wine list, before earning the right to talk business.

Are you:

• A genuine relationship builder with the life experience and gravitas to engage confidently with wealthy, accomplished, and highly educated professionals
• Sharp instincts with the ability to "read the room", adapt tone, and know when to listen versus lead
• Polished and professional, equally at ease in a boardroom or over dinner
• Meticulous with detail. The warmth must be backed by follow through
• Excellent written and verbal communication
• Degree-educated, or equally, shaped by strong life and career experience
• A full driving licence and own car, with the flexibility to travel to meet clients regularly
• Based within easy commuting distance of Warwickshire