Client Manager

Brown & Brown UK; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

25 days holiday

Pension

DIS

Share save scheme

Job summary

Brown & Brown UK in London is seeking a Client Manager to service HNW/UHNW clients, broking to the Private Client market and building strong underwriter relationships for best terms.

You will manage renewals, quotes, mid-term adjustments, and ensure accurate documentation while delivering high‑level service across a growing client portfolio.

Qualifications

• Strong knowledge of Private Client Insurance landscape including Fine Art, Listed/Heritage Properties, Farms and Estates and related Motor/Liability policies.
• Excellent written and verbal communication, sales, influencing and negotiation skills; strong administrative and IT proficiency.
• Exposure to insurance broking platforms (Acturis) would be highly beneficial.
• A full driving license would be highly beneficial due to client visits.

Responsibilities

• Manage renewals, quotations, mid-term adjustments and other client requirements.
• Negotiating with underwriters and ensuring all documentation is correct prior to issue.
• Collaborate with colleagues to provide high-level service to all clients, including those outside your portfolio.
• Undertake due diligence checks on potential customers.

Skills

Client management

Negotiation

Communication

Sales

Influencing

Tools

Acturis

MS Office

Job description

Location: London (Hybrid - 3 days in office)

Salary: Negotiable + Bonus

We\'re looking to expand the team by hiring a Client Manager, helping us to continue our record of outstanding client service as our book continues to grow. We look after clients across the High Net Worth and Ultra High Net Worth market, insuring their personal assets whether it is a Town House, Stately Home, Fine Art, Jewelry or Motor Collection.

In this role, you will be looking after HNW and UHNW clients, servicing a portfolio of policies for new and established relationships. As part of the London Private Client team, you will be broking to the Private Client market, building relationships with underwriters to get the best terms for our clients.

The day to day:

• Manage renewals, additional quotations, mid term adjustments and other client requirements.
• Negotiating with underwriters and ensuring all documentation is correct prior to issue.
• Working with colleagues on a collaborative basis to ensure all clients (including ones not in your portfolio) are provided with a high level of service.
• Undertaking due diligence checks on potential customers.

The rewards:

• A negotiable basic salary + bonus and all the normal benefits (25 days holiday, pension, DIS etc.).
• A collaborative environment where professional competence is rewarded with responsibility and progression, delivered in a fun and social team environment.
• Full support for professional qualifications (including full funding).
• Access to the annual share save scheme.

About you:

• Strong working knowledge of the Private Client Insurance landscape, which would include exposure to Fine Art, Listed / Heritage Properties, Farms and Estates and the associated Motor and Liability Policies.
• You\'ll have a rounded skill set that includes high level communication, (both written and verbal), sales, influencing, negotiation, administrative and IT skills coupled with working knowledge of MS Office products.
• Exposure to Insurance broking platforms (Acturis) would be highly beneficial.
• You\'ll also need to have a good telephone manner with the ability to adapt to client requirements.
• A full driving license would be highly beneficial due to the requirement for client visits.