Application Support Specialist

JR United Kingdom; Milton Keynes; On-site; GBP 45,000 - 55,000; Full time

Job summary

An established industry player is seeking a proactive Application Support Specialist to provide technical support for the Acturis platform. This role involves not only user administration but also diving deep into technical configurations and driving system improvements. You'll be part of a dynamic team, ensuring seamless operations and collaborating with various stakeholders. With a competitive salary and a flexible hybrid working model, this opportunity offers a supportive environment for professional growth and development. If you're ready to make an impact in a business-critical support role, this is the perfect chance for you.

Benefits

Flexible hybrid working model

Generous holiday allowance

Comprehensive benefits including pension

Private healthcare

Access to wellbeing resources

Employee discounts

Qualifications

• 4+ years of experience in technical or business systems support roles.
• Strong knowledge of the Acturis platform, including configuration and customisation.

Responsibilities

• Deliver expert technical support for key business systems, primarily Acturis.
• Collaborate closely with teams and end-users to resolve support issues.

Skills

Technical Support

Acturis Platform Knowledge

Problem-Solving Skills

User Administration

Third-Party Integration Tools

Insurance Domain Knowledge

Job description

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Client:

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Other

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Job Views:

2

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

Application Support Specialist (Acturis)

Salary: Up to £55,000

Are you an experienced Application Support Specialist looking for your next challenge in the insurance domain? We’re seeking a proactive and skilled professional to provide technical support for the Acturis platform at a global insurance business based in Milton Keynes.

About the Role

This hands-on position involves delivering expert technical support for key business systems, primarily Acturis. While user administration is part of the role, we’re looking for someone who can go beyond that—diving deep into technical configurations, ensuring seamless operations, and driving system improvements. You’ll also collaborate closely with other teams and interact with end-users to resolve support issues effectively.

Skills & Experience

• 4+ years of experience in technical or business systems support roles.
• Strong knowledge of the Acturis platform, including configuration and customisation.
• Proven problem-solving skills and a proactive approach to improving system performance.
• Ability to translate technical concepts into clear, non-technical language for end-users and stakeholders.
• Understanding of third-party integration tools Acturis connects with, such as policy administration systems, CRM tools, and payment gateways (desirable).
• Insurance domain knowledge (desirable).

What’s On Offer

• Competitive salary up to £55,000.
• Flexible hybrid working model for a better work-life balance.
• Generous holiday allowance, with the option to buy additional days.
• Comprehensive benefits including pension, life assurance, travel insurance, private healthcare, and more.
• Opportunities for professional growth and development in a supportive environment.
• Access to wellbeing resources and employee discounts.

If you’re ready to join a forward-thinking company and make an impact in a business-critical support role, we’d love to hear from you!

Apply now to be considered for this opportunity!