Application Support Specialist

JR United Kingdom; Cambridge; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Join a dynamic and innovative company in Cambridge as an Application Support Specialist. This full-time role offers the opportunity to work within a supportive team, providing essential first-line support for bespoke applications. You will engage with both technical and non-technical staff, ensuring they receive the training and assistance they need. With options for hybrid working, this position is perfect for someone looking to make a significant impact within a growing organization. If you're passionate about technology and enjoy problem-solving, this could be your next exciting challenge.

Qualifications

• Experience in a similar technical role such as Service Desk or Helpdesk.
• Excellent communication and interpersonal skills.

Responsibilities

• Providing 1st line support for staff on bespoke applications.
• Training and supporting technical and non-technical staff.

Skills

1st line support

communication skills

troubleshooting skills

data management

training and support

Job description

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Application Support Specialist, Cambridge

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Client:

Eclectic Recruitment Ltd

Location:

Cambridge, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

We are delighted to be working with this Cambridge based company. They are recruiting for a Senior Support Coordinator to join their team on a full time, permanent basis with options of hybrid working.

Key responsibilities will include:

• Providing 1st line support for staff members on bespoke, in-house applications, and escalating where necessary
• Providing training and support on systems to both technical and non-technical staff
• Working closely with the IT and Operations team to maintain software and
• Working with large datasets and assist with data management across the company
• Ensure compliance with company policies and procedures
• Contribute and assist with software projects and upgrades

The successful candidate will have:

• Experience in a similar technical role such as Service Desk or Helpdesk
• Have excellent communication and interpersonal skills enabling you to impart technical knowledge to a range of stakeholders
• Ability to learn on new systems quickly
• Have excellent planning, organisational and troubleshooting skills

If this role looks like your next challenge, please contact Sam ASAP or apply via this advert!

We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions.