Application Support Specialist

JR United Kingdom; London; Hybrid; GBP 45,000 - 70,000; Full time

Job summary

An established industry player is on the hunt for an Applications Specialist to enhance their SharePoint and SaaS capabilities. This pivotal role involves acting as the subject matter expert, ensuring optimal configuration and support of key platforms. You will collaborate with various stakeholders to drive updates and improvements while contributing to Agile delivery. The position offers a unique opportunity to work within a forward-thinking digital team, dedicated to fostering enterprise collaboration and operational efficiency. If you're passionate about technology and thrive in a hybrid environment, this role is perfect for you.

Qualifications

• Strong expertise in SharePoint and SaaS platforms.
• In-depth experience with Microsoft 365 and SharePoint Online.

Responsibilities

• Manage configuration, support, and optimization of SharePoint.
• Provide 3rd line support for SharePoint and other SaaS tools.

Skills

SharePoint

Microsoft 365

Problem-solving

Communication

Service management tools

Scripting (PowerShell, Python)

Tools

ServiceNow

Workday

Salesforce

Dynamics

Job description

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Applications Specialist – SharePoint & SaaS

Location: London (Hybrid)

Overview:

A global life sciences brand is seeking an Applications Specialist with strong SharePoint expertise to support key SaaS platforms. You’ll be part of a forward-thinking digital team, enabling enterprise collaboration and operational efficiency.

Role & Responsibilities:

1. Act as the SharePoint SME, managing configuration, support, and optimisation.
2. Provide 3rd line support for SharePoint, Microsoft 365, and other SaaS tools.
3. Collaborate with stakeholders and vendors to deliver updates and improvements.
4. Create documentation, support integration, and contribute to Agile delivery.
5. In-depth experience with SharePoint Online and Microsoft 365.
6. Knowledge of Workday, Salesforce, Dynamics, and other SaaS platforms.
7. Comfortable working across Windows, iOS/macOS environments.
8. Familiar with ITIL processes, service management tools (e.g., ServiceNow), and scripting (PowerShell, Python).
9. Strong communication, organisation, and problem-solving skills.
10. IR35: Inside IR35
11. Duration: 6 months
12. Hybrid working (3 days on site mandatory)