Application Services Specialist - Hybrid IT Operations

SCC; Birmingham; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Large company benefits

Flexible benefits scheme

2 paid volunteering days per year

Job summary

SCC in Birmingham is seeking an Application Services Specialist to ensure optimal performance of diverse applications. The role includes collaborating with teams to deploy applications and provide support. Candidates should possess expertise in application functionalities and data management, with strong communication skills and a proactive approach to problem-solving.

This position offers a hybrid working model and opportunities for career development within Europe's largest privately-owned IT company.

Qualifications

• Demonstrated proficiency and experience in the primary application functionality.
• Proven understanding of data usage within the primary application.
• Previous experience in evaluating and managing integrated applications.
• Strong interpersonal and communication skills.
• Proactive approach to staying informed about evolving business needs.
• Track record of producing thorough documentation.

Responsibilities

• Demonstrate an in-depth understanding of the primary application functionalities.
• Possess knowledge of how data from the primary application is utilised.
• Evaluate and comprehend the workings of applications integrated with the primary application.
• Collaborate effectively with end-users to understand evolving business needs.
• Stay informed about changes in the business landscape and adapt strategies.
• Produce detailed documentation of the primary application and its connections.
• Exhibit strong communication skills to support business users.
• Provide crucial support and guidance to business users.
• Anticipate and address potential challenges proactively.
• Act as an integral team player, fostering a collaborative environment.

Skills

Expertise in Primary Application

Data Management Acumen

Integration Competency

Effective Communication Skills

Change Management Awareness

Documentation Excellence

Job description

SCC in Birmingham is seeking an Application Services Specialist to ensure optimal performance of diverse applications. The role includes collaborating with teams to deploy applications and provide support. Candidates should possess expertise in application functionalities and data management, with strong communication skills and a proactive approach to problem-solving.

This position offers a hybrid working model and opportunities for career development within Europe's largest privately-owned IT company.