Application Development And Support Analyst

ISR RECRUITMENT LIMITED; Taunton; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

25 days holiday + Bank Holidays

Pension

Bonuses

Job summary

ISR RECRUITMENT LIMITED in Taunton seeks an Application Development and Support Analyst to support and enhance our client's legal case management systems. The role blends development with general IT support across the business, improving processes through technology.

Experience with Visualfiles or similar workflow systems is highly desirable, and candidates should be capable of learning in a thriving environment within commuting distance of Taunton.

Qualifications

• Development experience using Visual Basic (VB) or similar.
• Experience with workflow scripting and automation within a case management or business system.
• Experience of screen, document and form creation and maintenance.
• Understanding of database management principles.
• Ability to create and maintain workflow and technical documentation.
• Comfortable working in a role that combines system development and general IT support.
• Strong problem-solving skills and attention to detail.
• Good communication skills, with the ability to explain technical issues.
• You must have experience with visual files or similar case management systems this is absolutely essential.
• SQL experience highly desirable.

Responsibilities

• Support and develop our clients legal case management systems.
• Provide day-to-day IT support across the business.
• Help improve business processes through technology.
• Experience with Visualfiles is highly desirable; however, learn and develop within a thriving environment.

Skills

VB/Visual Basic

Workflow scripting

Forms/screen creation

Database management

Documentation

IT support

Problem-solving

Communication

Visualfiles/case management

SQL

Job description

Application Development and Support Analyst

• Taunton, Somerset (Office-based - Hybrid-working after the probation period)
• Up to £40,000 per year
• Plus 25 days holiday plus Bank Holidays, Pension, Bonuses, etc.

Skills and Experience

• Development experience using Visual Basic (VB) or similar
• Experience with workflow scripting and automation within a case management or business system
• Experience of screen, document and form creation and maintenance
• Understanding of database management principles
• Ability to create and maintain workflow and technical documentation
• Comfortable working in a role that combines system development and general IT support
• Strong problem-solving skills and attention to detail
• Good communication skills, with the ability to explain technical issues
• You must have experience with visual files or similar case management systems this is absolutely essential.
• SQL experience highly desirable.

The Opportunity

Our client based in the private sector are currently on the lookout for an Application Development and Support Analyst where you will be responsible for supporting and developing our clients legal case management systems, providing day-to-day IT support across the business and helping to improve business processes through technology.

Experience with Visualfiles is highly desirable; however, please also apply if you have developed or supported similar workflow or case management systems and are keen to learn and develop within a thriving environment.

Suitable candidates will ideally be based within commuting distance of Taunton.