Application Development And Support Analyst

ISR Recruitment Ltd; Taunton; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

25 days holiday

Bank Holidays

Pension

Bonuses

Job summary

ISR Recruitment Ltd in Taunton, Somerset, is seeking an Applications Development and Support Analyst to join our private-sector client. The role combines system development with IT support, focusing on our legal case management systems, and offers hybrid working after probation.

You will work with Visual Basic, workflow scripting, screen/document/form creation, and database concepts to improve processes. Experience with Visualfiles or similar case-management tools is highly desirable, and SQL

Qualifications

• Experience with Visualfiles or similar case-management systems is essential.
• Development and IT support hybrid role requiring strong problem-solving.
• Experience with workflow automation and document templates is desirable.

Responsibilities

• Support and develop client legal case management systems.
• Provide day-to-day IT support across the business.
• Improve business processes through technology.

Skills

Visual Basic (VB)

Workflow scripting

Case management systems

Screen/document/form creation

Database management

Technical/workflow documentation

IT support

Communication skills

Visualfiles experience

SQL

Tools

Visualfiles

Job description

• Application Development and Support Analyst
• Taunton, Somerset (Office-based - Hybrid-working after the probation period)
• Up to £40,000 per year
• Plus 25 days holiday plus Bank Holidays, Pension, Bonuses, etc.

Skills and Experience:

• Development experience using Visual Basic (VB) or similar
• Experience with workflow Scripting and automation within a case management or business system
• Experience of screen, document and form creation and maintenance
• Understanding of database management principles
• Ability to create and maintain workflow and technical documentation
• Comfortable working in a role that combines system development and general IT support
• Strong problem-solving skills and attention to detail
• Good communication skills, with the ability to explain technical issues
• You must have experience with visual files or similar case management systems this is absolutely essential.
• SQL experience highly desirable.

The Opportunity:

Our client based in the private sector are currently on the lookout for an Application Development and Support Analyst where you will be responsible for supporting and developing our clients legal case management systems, providing day-to-day IT support across the business and helping to improve business processes through technology.

Experience with Visualfiles is highly desirable; however, please also apply if you have developed or supported similar workflow or case management systems and are keen to learn and develop within a thriving environment.

Suitable candidates will ideally be based within commuting distance of Taunton.