Apple IT Support Engineer - Multi-Site & Stakeholders

The JobsBoard; Greater London; On-site; GBP 32,000 - 39,000; Full time

Job summary

The JobsBoard in London is seeking an experienced IT Support Engineer to join our fast‑moving team. You will focus on delivering day‑to‑day technology support to senior stakeholders across multiple sites, combining hands‑on troubleshooting with a personable, service‑led approach.

A strong Apple background is essential as you will manage Apple devices and ecosystems alongside Microsoft 365, Wi‑Fi projects, and general networking.

Qualifications

• Hands-on IT support experience across multiple sites.
• Strong Apple/Mac support experience required.
• Comfortable supporting personal and business tech environments.

Responsibilities

• Providing highly responsive IT support to senior stakeholders and support staff
• Supporting Apple devices and Apple ecosystems
• Managing and troubleshooting iPhones, iPads, MacBooks, Apple TV, and related technologies
• Supporting Android mobile devices
• Supporting Microsoft 365 and Exchange environments
• Maintaining and improving Wi‑Fi and connectivity across multiple sites
• Assisting with smart TVs, Sky systems, gaming consoles, and entertainment technology
• Providing both remote and in-person support
• Helping assess existing infrastructure and recommending improvements where appropriate
• Supporting hardware, software, and general day‑to‑day technical issues
• Occasionally providing out‑of‑hours or remote support when required

Skills

Apple/Mac support

Microsoft 365

Wi‑Fi

Troubleshooting

Customer service

Tools

Apple devices

Microsoft 365 Admin

Job description

The JobsBoard in London is seeking an experienced IT Support Engineer to join our fast‑moving team. You will focus on delivering day‑to‑day technology support to senior stakeholders across multiple sites, combining hands‑on troubleshooting with a personable, service‑led approach.

A strong Apple background is essential as you will manage Apple devices and ecosystems alongside Microsoft 365, Wi‑Fi projects, and general networking.