AOG Operator (4on/4off) — Time-Critical Airfreight

Freightserve recruitment; London Borough of Hounslow; On-site; GBP 24,000 - 36,000; Full time

Job summary

Freightserve recruitment in the Feltham area is seeking an AOG Operator to manage time-critical shipments within a well-established Freight Forwarder. You will work a 4 days on, 4 days off pattern, 7am–7pm, coordinating air and road freight, handling exports and imports, and ensuring smooth customs processing while engaging with airlines, handling agents and key accounts.

Experience with MAWB/HAWB, accurate customs entries and proactive communication will be essential to success, with a

Qualifications

• Experience in air export and/or import operations.
• Knowledge of customs entries and MAWB/HAWB processing.
• Strong customer service and stakeholder management skills.

Responsibilities

• Coordinate time-critical shipments (airfreight and roadfreight).
• Process exports and imports, including customs entries.
• Prepare MAWB and HAWB documents and monitor shipments.
• Respond to emails and manage collections and deliveries.
• Liaise with airlines, handling agents and transporters to ensure on-time delivery.

Skills

Air Export

Air Import

Air or Road Experience

Customer Service

Job description

Freightserve recruitment in the Feltham area is seeking an AOG Operator to manage time-critical shipments within a well-established Freight Forwarder. You will work a 4 days on, 4 days off pattern, 7am–7pm, coordinating air and road freight, handling exports and imports, and ensuring smooth customs processing while engaging with airlines, handling agents and key accounts.

Experience with MAWB/HAWB, accurate customs entries and proactive communication will be essential to success, with a