Feltham-based AOG & Time-Critical Air Freight Operator

Right Now Recruitment; London Borough of Hounslow; On-site; GBP 37,000 - 40,000; Full time

Job summary

Right Now Group, based near Heathrow, is seeking an experienced AOG Operator to coordinate day-to-day AOG and time-critical shipments.

You will ensure export shipments are processed efficiently, documentation completed in line with HMRC regulations, and urgent customer requirements managed from collection to final delivery. This fast-paced role suits someone with air freight operations experience who thrives under pressure and enjoys problem-solving.

Qualifications

• Experience in Air Freight Operations, preferably AOG or time-critical logistics.
• Strong knowledge of MAWBs/HAWBs and shipping documentation.
• Familiar with UK HMRC export regulations and customs procedures.
• Experience handling urgent shipments in fast-paced environments.
• Excellent organisation and communication skills.

Responsibilities

• Manage AOG and time-critical shipments from start to finish.
• Monitor generic email inboxes and respond to enquiries.
• Arrange collections and deliveries with transport providers.
• Produce shipping documentation (MAWB/HAWB).
• Prepare export/import customs entries under HMRC regulations.
• Update shipment records and complete post-flight procedures.
• Monitor live AOG updates and adapt to changes.

Skills

AOG operations

Air freight

Documentation (MAWBs/HAWBs)

HMRC compliance

Customer service

Time management

Tools

Freight forwarding systems

Job description

Right Now Group, based near Heathrow, is seeking an experienced AOG Operator to coordinate day-to-day AOG and time-critical shipments.

You will ensure export shipments are processed efficiently, documentation completed in line with HMRC regulations, and urgent customer requirements managed from collection to final delivery. This fast-paced role suits someone with air freight operations experience who thrives under pressure and enjoys problem-solving.