ANP/ ACP

Royal College of General Practitioners; City Of London; Presencial; GBP 54 000 - 66 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Salary up to £60,000

27 days leave + bank holidays

NMC pin renewals covered

CPD/study leave

CPD training sessions

Car benefit scheme (electric vehicles)

Cycle to work scheme

Travel season ticket loans

Discount cards

Wellbeing services & app

Resumo da oferta

Operose Health is seeking an ANP/ACP to review and clinically assess online patient requests across participating practices. You will use advanced clinical judgement to decide outcomes, provide direct clinical advice, or arrange further assessment through our online platform.

You will collaborate with GPs and other clinicians to deliver a safe, responsive service, maintaining high standards of care and documentation while pursuing professional development and supervision.

Qualificações

• Current professional registration with the relevant regulatory body.
• Advanced clinical practice qualifications and experience.
• Strong clinical assessment, diagnostic reasoning and risk‑management skills.
• Experience managing a range of patient presentations and escalation when required.
• Excellent communication and organisational skills.
• Confidence using digital systems and managing online patient requests.
• Ability to work autonomously while recognizing when senior clinical support is needed.
• Collaborative approach and commitment to safe, equitable and patient‑centred care.
• Experience in general practice, urgent care, same‑day access or clinical triage would be advantageous. Independent prescribing capability desirable where relevant.

Responsabilidades

• Review, assess and prioritise incoming online patient requests.
• Use advanced clinical reasoning to determine the most appropriate care pathway.
• Manage suitable presentations directly through the online platform within your scope of practice.
• Identify red flags, urgent presentations and safeguarding concerns, ensuring timely escalation.
• Arrange telephone or face-to-face assessment, investigations, referrals and follow‑up where clinically indicated.
• Provide clear clinical advice, safety‑netting and self‑care guidance.
• Work collaboratively with GPs, other clinicians, AHPs and administrative teams.
• Ensure accurate clinical documentation and compliance with clinical governance requirements.
• Contribute to improving triage pathways, patient experience and service efficiency.
• Maintain safe and effective clinical practice through continuing professional development and clinical supervision.

Conhecimentos

Professional registration

Advanced clinical practice

Clinical assessment

Risk management

Communication skills

Digital systems

Autonomy

Collaboration

Formação académica

Advanced clinical qualifications

Descrição da oferta de emprego

Role Responsibility

As a valued member of the Operose Health team, your key duties will include:

As an ANP/ACP, you will be responsible for reviewing and clinically assessing online requests submitted by patients across our participating practices.

Using your advanced clinical knowledge and professional judgement, you will determine the most appropriate outcome for each request. This may include providing clinical advice and treatment directly through our online platform, arranging further assessment, directing patients to another healthcare professional or escalating urgent cases where necessary.

You will work closely with GPs, other ANPs/ACPs, allied health professionals and administrative colleagues to deliver a safe, responsive and coordinated service.

This is a clinically focused role for someone who enjoys autonomous decision‑making, managing undifferentiated presentations and finding practical solutions to meet patients' needs.

Key responsibilities

• Review, assess and prioritise incoming online patient requests.
• Use advanced clinical reasoning to determine the most appropriate care pathway.
• Manage suitable presentations directly through the online platform within your scope of practice.
• Identify red flags, urgent presentations and safeguarding concerns, ensuring timely escalation.
• Arrange telephone or face-to-face assessment, investigations, referrals and follow‑up where clinically indicated.
• Provide clear clinical advice, safety‑netting and self‑care guidance.
• Work collaboratively with GPs, other clinicians, AHPs and administrative teams.
• Ensure accurate clinical documentation and compliance with clinical governance requirements.
• Contribute to improving triage pathways, patient experience and service efficiency.
• Maintain safe and effective clinical practice through continuing professional development and clinical supervision.

The Ideal Candidate

What we look for in new colleagues:

• Current professional registration with the relevant regulatory body.
• Appropriate advanced clinical practice qualifications and experience.
• Strong clinical assessment, diagnostic reasoning and risk‑management skills.
• Experience managing a range of patient presentations and recognising when escalation is required.
• Excellent communication and organisational skills.
• Confidence using digital systems and managing online patient requests.
• The ability to work autonomously while recognising when senior clinical support is needed.
• A collaborative approach and a commitment to delivering safe, equitable and patient‑centred care.

• Experience in general practice, urgent care, same‑day access or clinical triage would be advantageous. Independent prescribing capability is desirable where relevant to the requirements of the post.

Package Description

How we’ll support you:

• Annual salary of up to £60,000 depending on qualifications and experience.
• 27 days annual leave plus bank holidays pro rata.
• Cost covered for all NMC pin renewals.
• 1 weeks paid CPD/study leave pro rata per year as well as in house CPD training sessions tailored to meet your needs.
• The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
• Car benefit scheme – specialising in electric vehicles.
• Cycle to work scheme.
• Travel season ticket loans
• Discount cards.
• Employee wellbeing services including free yoga videos and employee wellbeing app.