Analyst, Billing Operations

Bryan Cave Leighton Paisner LLP; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Bryan Cave Leighton Paisner LLP is seeking a Billing Operations Analyst to support client billing arrangements, ensure compliance with Outside Counsel Guidelines, and maintain accurate financial records. The role collaborates with the Pricing Team, Partners, and Finance across EMEA and the US, using Intapp Terms to manage client terms and billing requirements.

The ideal candidate has experience in legal or professional services billing, strong Excel skills, and a proactive approach to process

Qualifications

• Experience in legal or professional services billing operations.
• Strong understanding of Elite/3E and Intapp Terms systems.
• Knowledge of VAT/GST and international billing practices.
• Proficiency in Microsoft Excel and financial reporting tools.
• Experience collaborating with Pricing and Finance teams.

Responsibilities

• Review and manage Outside Counsel Guidelines linked to new engagements using Intapp Terms.
• Ensure accurate Client/Matter setup in 3E from New Business Intakenotifications.
• Coordinate with Pricing Team on rate structures and changes.
• Set up and maintain exception rates in Elite/3E per client arrangements.
• Ensure visibility of rates for eBilling clients with the relevant team.

Skills

Attention to detail

Task management

Communication

Problem-solving

Tools

Elite/3E

Intapp Terms

Job description

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Position(s) I am Applying for

Analyst, Billing Operations

At BCLP, we’ve built our firm on the foundations of thinking differently. Curious, inquisitive and unbound by tradition, we’re building change within our sector and beyond.
It starts with our people, which is why we are in need of a Billing Operations Analyst to support our efforts in managing client billing arrangements, ensuring compliance with Outside Counsel Guidelines, and maintaining accurate financial records. This role involves close collaboration with the Pricing Team, Partners, and Finance colleagues across EMEA and the US. The Billing Operations Analyst will also utilize Intapp Terms to manage client terms and ensure proper setup of billing requirements.
Key Responsibilities:

• Use Intapp Terms to review and manage Outside Counsel Guidelines linked to new engagements.
• Act on notifications from New Business Intake to ensure accurate Client/Matter setup in 3E.
• Liaise regularly with the Pricing Team regarding rate structures and upcoming changes.
• Implement and maintain exception rates in Elite/3E aligned with approved client arrangements.
• Ensure visibility of rates for eBilling clients to the relevant eBilling team for vendor system updates.
• Close matters in the system and resolve outstanding WIP, A/R, and Trust balances.
• Add litigation task and activity codes based on Intake notifications.
• Complete weekly VAT/GST checks for EMEA & Asia as delegated.
• Process volume discounts and client rebates in accordance with Pricing instructions.
• Maintain and update system designations, task/activity code lists, and fee alert notifications.
• Process matter location and currency changes accurately.
• Build relationships with Secretaries, PAs, and Partners to ensure alignment with billing processes.

Skills and Compentencies:

• Excellent attention to detail and accuracy in financial data.
• Ability to manage multiple tasks and meet deadlines.
• Strong communication and stakeholder management skills.
• Problem-solving mindset and proactive approach to process improvement.

Knowledge and Experience:

• Experience in legal or professional services billing operations.
• Strong understanding of Elite/3E and Intapp Terms systems.
• Knowledge of VAT/GST and international billing practices.
• Proficiency in Microsoft Excel and financial reporting tools.
• Experience working with Pricing and Finance teams.

At BCLP we understand the value of a workforce with diverse perspectives and experiences, and we believe people perform at their best when they can truly be themselves at work. We aim to create an inclusive environment where all our employees are valued, motivated and able to be themselves. In order to provide the best possible service to our robust client base, we are committed to recruiting, retaining, rewarding and developing our people with regard to their abilities and contributions and without reference to their background, gender, gender identity or expression, ethnic origin, age, religion, sexual orientation, socio-economic status, political belief, disability or any other applicable protected characteristic.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by the incumbent in the position. They are not intended to be an exhaustive list of all responsibilities, duties and skills of the employee. Duties and responsibilities may change at any time with or without notice.