AML & Safer Gambling Investigator

Buzz Bingo; East Midlands; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Wellbeing app and GP access

Thrive App approved by NHS

Buzz Learning platform with 100s of on

5 weeks annual leave + holidays

Staff discount 50% on bingo tickets

Life Assurance

Job summary

Buzz Bingo is seeking an AML & Safer Gambling Officer to join the Risk & Compliance team in a hybrid, full-time role. You will conduct risk assessments, lead EDD investigations, and ensure safe play while collaborating with various teams.

The role offers salary up to £30,000 plus annual bonus, with a flexible 5-of-7 schedule including weekends. You will bring proven AML experience in regulated environments, strong knowledge of POCA, TACT, LCCP, GDPR, and hands-on CDD/EDD expertise.

Qualifications

• Proven experience in Player Protection within a regulated environment (iGaming, Bingo, Casino, or Finance).
• Strong regulatory knowledge: POCA, TACT, LCCP, GDPR, and the Gambling Act.
• Hands-on experience with Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD).
• Excellent communication with empathy for sensitive conversations.
• Attention to detail and proactive investigative mindset.

Responsibilities

• Conduct risk assessments and forensic profiling of customer accounts.
• Investigate escalated cases of fraudulent activity and suspicious behaviour.
• Engage with customers to understand circumstances and promote safe play.
• Lead EDD investigations, including Source of Funds/Wealth reviews.
• Maintain records and file Suspicious Activity Reports (SARs).
• Collaborate with retail and digital teams to improve safer gambling.
• Present findings to governance meetings and support policy improvements.

Skills

AML experience

Player Protection

Regulatory knowledge

CDD/EDD procedures

Investigative mindset

Communication skills

Microsoft Office

Hybrid teamwork

Education

ICA Certificate in KYC/CDD/AML

Tools

Microsoft Office

Job description

Buzz Bingo is seeking an AML & Safer Gambling Officer to join the Risk & Compliance team in a hybrid, full-time role. You will conduct risk assessments, lead EDD investigations, and ensure safe play while collaborating with various teams.

The role offers salary up to £30,000 plus annual bonus, with a flexible 5-of-7 schedule including weekends. You will bring proven AML experience in regulated environments, strong knowledge of POCA, TACT, LCCP, GDPR, and hands-on CDD/EDD expertise.