AML & Safer Gambling Specialist

BUZZ Bingo; Nottingham; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Wellbeing app

Thrive App

Buzz Apprenticeships

Buzz Brilliance Awards

Online learning platform

Mental health support

5 weeks annual leave

Holiday buy scheme

Staff discount on bingo tickets

Refer a Friend rewards

Life Assurance

Pension scheme

Job summary

BUZZ Bingo in the United Kingdom is seeking an AML & Safer Gambling Officer to join our Hybrid team in Nottingham. The role is full-time with a flexible schedule of 5 days out of 7, including weekends and potential late shifts up to 9:00pm.

Salary is up to £30,000 per year plus an annual bonus, with a strong emphasis on safeguarding players and ethical gaming. You will join our Player Protection unit, tackling risks such as fraud, money laundering and gambling harm.

Qualifications

• Proven experience in Player Protection within a regulated environment.
• Strong regulatory knowledge including POCA, TACT, LCCP, GDPR and Gambling Act.
• Hands-on experience with Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD).
• Excellent communication skills and ability to handle sensitive conversations with empathy.
• Sharp attention to detail and a proactive investigative mindset.
• Proficiency in Microsoft Office (Excel, Word, OneNote, PowerPoint).
• Ability to work independently and as part of a remote team.

Responsibilities

• Conduct risk assessments and forensic profiling of customer accounts.
• Investigate escalated cases of fraudulent activity and suspicious behaviour.
• Engage with customers to understand circumstances and ensure safe play.
• Lead EDD investigations, including Source of Funds/Wealth reviews.
• Maintain accurate records and complete SARs.
• Collaborate with retail and digital teams to create a safer gambling experience.
• Present findings to senior governance meetings and contribute to policy improvements.

Skills

AML

Regulatory knowledge

Risk assessment

Investigation

CDD/EDD

Communication

Tools

Microsoft Office

Microsoft Excel

PowerPoint

Job description

BUZZ Bingo in the United Kingdom is seeking an AML & Safer Gambling Officer to join our Hybrid team in Nottingham. The role is full-time with a flexible schedule of 5 days out of 7, including weekends and potential late shifts up to 9:00pm.

Salary is up to £30,000 per year plus an annual bonus, with a strong emphasis on safeguarding players and ethical gaming. You will join our Player Protection unit, tackling risks such as fraud, money laundering and gambling harm.