Airside Retail Advisor – Customer Excellence

Heathrow Employment & Skills Academy; Greater London; Vor Ort; GBP 12.000 - 15.000; Vollzeit

Zusammenfassung

Heathrow Employment & Skills Academy is recruiting for Relay at Heathrow and is seeking passionate, customer-focused individuals to join our team as Sales Advisors. You will deliver first-class service on the sales floor and at the till, helping customers with product choices and ensuring a friendly, efficient checkout experience.

The role requires good communication, adaptability, and the ability to work well under pressure both independently and as part of a team.

Qualifikationen

• Experience in retail or customer-facing roles preferred.
• Strong verbal and written communication skills essential.
• Able to stay composed and helpful under pressure.
• Reliable attendance and punctuality are required.
• Must be able to obtain an airside pass.

Aufgaben

• Greet customers and deliver 1st-class service on the sales floor and at the till.
• Assist customers with product selection and upsell opportunities.
• Maintain store standards, stock levels, and merchandising.
• Operate till with accuracy and handle cash responsibly.
• Ensure health and safety policies are followed.

Kenntnisse

Customer service

Communication

Adaptability

Interpersonal skills

Reliability

Airside pass eligibility

Jobbeschreibung

Heathrow Employment & Skills Academy is recruiting for Relay at Heathrow and is seeking passionate, customer-focused individuals to join our team as Sales Advisors. You will deliver first-class service on the sales floor and at the till, helping customers with product choices and ensuring a friendly, efficient checkout experience.

The role requires good communication, adaptability, and the ability to work well under pressure both independently and as part of a team.