Airport Retail Sales Advisor – Part-Time, Flexible Hours

Lagardère Travel Retail (IRE); Hounslow; Remote; GBP 8,200 - 11,000; Part time

Job summary

Lagardère Travel Retail is opening new Relay stores at Heathrow Terminal 2. We seek friendly Sales Advisors for 15 hours per week across a 7-day schedule, including weekends. You will handle till operations, stock replenishment, and assist travellers with product choices in a fast-paced retail setting.

Join a team dedicated to delivering excellent customer service, with opportunities to learn, grow, and contribute to a global travel retailer in a busy airport environment.

Qualifications

• Good communication skills (verbal & written) required.
• Adaptability to a fast-paced environment.
• Ability to work in a team and individually.
• Ability to work under pressure while delivering service.
• Excellent interpersonal skills with customers and colleagues.
• Maintain professional standard of service at all times.
• Reliable attendance and time-keeping essential.
• Self-motivation to perform in a customer-facing role.

Responsibilities

• 100% Customer Focus: greet customers, assist with product selection, upsell, deliver excellent service at till and on the shop floor.
• Stock Management: ensure replenishment, receive goods, manage stock and pricing.
• Retail: maintain shop standards, support promotions and product knowledge.
• Health & Safety: follow policies, report hazards, keep areas tidy.
• Security: protect stock and till integrity, stay vigilant on shift.

Skills

Communication skills

Adaptability

Teamwork

Pressure management

Interpersonal skills

Professionalism

Attendance & punctuality

Self-motivation

Job description

Lagardère Travel Retail is opening new Relay stores at Heathrow Terminal 2. We seek friendly Sales Advisors for 15 hours per week across a 7-day schedule, including weekends. You will handle till operations, stock replenishment, and assist travellers with product choices in a fast-paced retail setting.

Join a team dedicated to delivering excellent customer service, with opportunities to learn, grow, and contribute to a global travel retailer in a busy airport environment.