Airport Service Delivery Driver

APCOA PARKING UK; Luton; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Employee Discount

Training and Development

Pension

Uniform

Job summary

APCOA PARKING UK at Luton Airport is seeking a Service Delivery Assistant to join our frontline team. The role involves handling arriving vehicles and driving them to our car park, while delivering outstanding customer service in a fast-paced airport setting.

You will be the face of our business, working across days, nights, weekends and bank holidays with progression opportunities and a supportive development program. Salary: £31,379 per annum.

Qualifications

• Strong communication with the public.
• Full UK Driver’s License with significant driving experience.
• Basic IT skills, MS Word and Office.
• Ability to multitask and work under pressure.
• Excellent verbal communication and a smart, professional attitude.

Responsibilities

• Drive and hand over customer vehicles, ensuring keys are stored securely.
• Provide front-line support for equipment issues or customer distress.
• Maintain car park appearance and ensure company standards are met.
• Monitor activity with regular patrols and deter theft or vandalism.
• Collaborate with the team to implement marketing and promotions.
• Work with managers to deliver outstanding customer service.
• Assist as part of a wider team to meet sales opportunities.

Skills

Communication

Driving licence

Multitasking

Customer service

Teamwork

Tools

MS Word

Office Suite

Job description

APCOA PARKING UK at Luton Airport is seeking a Service Delivery Assistant to join our frontline team. The role involves handling arriving vehicles and driving them to our car park, while delivering outstanding customer service in a fast-paced airport setting.

You will be the face of our business, working across days, nights, weekends and bank holidays with progression opportunities and a supportive development program. Salary: £31,379 per annum.