Airport Car Service Specialist — Flexible Hours

APCOA PARKING UK; Luton; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Employee Discount

Training and Development

Pension

Uniform

Job summary

APCOA Parking UK is seeking a Service Delivery Assistant at Luton Airport on a zero hours flexible contract. You will greet customers, manage vehicle handovers, and drive customer cars to the car park while maintaining safety and service standards.

We require a full UK driving licence, strong communication skills, and basic IT ability. The role offers an hourly rate of £14.37, opportunities for progression, and a supportive team environment.

Qualifications

• Excellent communication with the public.
• Full UK driving licence with significant driving experience.
• Basic IT skills: MS Word, Office, etc.
• Ability to multi-task.
• Able to work under pressure.
• Excellent verbal communication skills.
• Smart and professional attitude.

Responsibilities

• Handle incoming customers and greet them with a positive, helpful attitude.
• Coordinate as the face of APCOA Parking UK at Luton Airport, ensuring smooth car handovers.
• Drive, park and return customers' cars to the car park while following safety and valet procedures.
• Maintain familiarity with our systems and equipment.
• Monitor activity in the car park and deter potential security issues.
• Keep car park and work areas clean and compliant with company standards.
• Provide frontline support in case of equipment failure or customer distress.
• Collaborate with managers and colleagues on promotions to boost sales and income.
• Work as part of a wider team to deliver outstanding service.

Skills

Strong communication

UK Driving Licence

IT Skills

Multi-tasking

Pressure handling

Verbal communication

Professional attitude

Job description

APCOA Parking UK is seeking a Service Delivery Assistant at Luton Airport on a zero hours flexible contract. You will greet customers, manage vehicle handovers, and drive customer cars to the car park while maintaining safety and service standards.

We require a full UK driving licence, strong communication skills, and basic IT ability. The role offers an hourly rate of £14.37, opportunities for progression, and a supportive team environment.