Airport PRM Support Specialist

OCS; Belfast City District; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Hapi app discounts

Wagestream access before payday

OCS Academy digital learning

Job summary

OCS UK & Ireland is seeking a Passenger Assistant to support PRM passengers at airport drop-off and transfer points, ensuring safe transfer from aircraft to terminal and compliant with health and safety rules.

The role requires clear communication, physical capability to assist lifting passengers, and a right to work in the UK; training and pre-employment screening apply. You will also interact with staff to coordinate passenger movements and maintain high service standards.

Qualifications

• Must have the Right to Work in the UK.
• Ability to communicate with people and colleagues at all levels.
• Ability to lift passengers in accordance with manual handling guidelines.

Responsibilities

• Meet and greet arriving/departing/transferring Passengers with Restricted Mobility (PRM).
• Communicate effectively with the passengers and staff.
• Assist Passengers with Restricted Mobility (PRM) at drop off/pick up points, airline check-In, airport security and pre-boarding aircraft.
• In a safe manner, assist in the transfer of passengers from aircraft to airport terminal using various equipment.
• Comply with all Health & Safety regulations.
• Use company equipment responsibly ensuring all equipment is used correctly.

Skills

Communication

Manual handling

Right to Work

Job description

OCS UK & Ireland is seeking a Passenger Assistant to support PRM passengers at airport drop-off and transfer points, ensuring safe transfer from aircraft to terminal and compliant with health and safety rules.

The role requires clear communication, physical capability to assist lifting passengers, and a right to work in the UK; training and pre-employment screening apply. You will also interact with staff to coordinate passenger movements and maintain high service standards.