Passenger Assistant

OCS; Belfast City District; Vor Ort; GBP 12.000 - 18.000; Vollzeit

Benefits dieser Stelle

Hapi app discounts

Wagestream access before payday

OCS Academy digital learning

Zusammenfassung

OCS UK & Ireland is seeking a Passenger Assistant to support PRM passengers at airport drop-off and transfer points, ensuring safe transfer from aircraft to terminal and compliant with health and safety rules.

The role requires clear communication, physical capability to assist lifting passengers, and a right to work in the UK; training and pre-employment screening apply. You will also interact with staff to coordinate passenger movements and maintain high service standards.

Qualifikationen

• Must have the Right to Work in the UK.
• Ability to communicate with people and colleagues at all levels.
• Ability to lift passengers in accordance with manual handling guidelines.

Aufgaben

• Meet and greet arriving/departing/transferring Passengers with Restricted Mobility (PRM).
• Communicate effectively with the passengers and staff.
• Assist Passengers with Restricted Mobility (PRM) at drop off/pick up points, airline check-In, airport security and pre-boarding aircraft.
• In a safe manner, assist in the transfer of passengers from aircraft to airport terminal using various equipment.
• Comply with all Health & Safety regulations.
• Use company equipment responsibly ensuring all equipment is used correctly.

Kenntnisse

Communication

Manual handling

Right to Work

Jobbeschreibung

About The Role

As part of your role, your key responsibilities are, but not limited to:

• Meet and greet arriving/departing/transferring Passengers with Restricted Mobility (PRM)
• Communicate effectively with the passengers and staff
• Assist Passengers with Restricted Mobility (PRM) at drop off/pick up points, airline check-In, airport security and pre-boarding aircraft.
• In a safely manner, assist in the transfer of passengers from aircraft to airport terminal using various equipment
• Comply with all Health & Safety regulations.
• Use company equipment responsibly ensuring all equipment

The ideal candidate should meet the following criteria

• Must have the Right to Work in the UK.
• Ability to communicate with people and colleagues at all levels
• Ability to lift passengers in accordance with manual handling guidelines.

You will be required to pass pre-employment screening, including 5 years of employment referencing.

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.