Airport Customer Service Agent — Stansted (Full-Time)

ABM; Stansted Mountfitchet; On-site; GBP 25,129 - 30,714; Full time

Benefits offered by this job

Regular promotion opportunities

Discounted airport shopping

Free staff car parking

Discounted commuter travel

Cycle to Work scheme

Job summary

A leading ground handling service provider at Stansted Airport is actively seeking a Customer Service Agent to join their team. This full-time permanent role involves assisting passengers, baggage processing, and providing excellent customer service. Ideal candidates are driven team players with a right to work in the UK. Full training and uniform are provided, along with various employee perks including discounted airport shopping and free staff parking.

Qualifications

• Able to provide excellent customer service to our passengers.
• Self-starter, motivated and a team player.
• Unrestricted right to live and work in the UK (Pre-Settled Status accepted).
• Ability to work in a fast-paced environment.

Responsibilities

• Assisting and guiding passengers at the check-in area.
• Baggage processing.
• Boarding of passengers onto their respective flights.
• Handling customer complaints and other duties as assigned.

Skills

Excellent customer service

Self-starter

Team player

Ability to work in a fast-paced environment

Job description

A leading ground handling service provider at Stansted Airport is actively seeking a Customer Service Agent to join their team. This full-time permanent role involves assisting passengers, baggage processing, and providing excellent customer service. Ideal candidates are driven team players with a right to work in the UK. Full training and uniform are provided, along with various employee perks including discounted airport shopping and free staff parking.