Airline Catering Operations Lead

DO & CO AG; Hounslow; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Shift work

Refer a Friend scheme

On-site free meals

In-house training opportunities

Career development opportunities

Work with luxury global brand

Job summary

DO & CO is seeking a capable operations leader to oversee a dedicated team in its luxury air-catering production unit in the UK. You will ensure effective team development, maintain workflow discipline, and guarantee high standards of packed goods while coordinating with the Dish Room and other departments.

You will drive continuous improvement, supervise compliance with safety and quality processes, and communicate with management using clear, data-driven reports.

Qualifications

• Experience leading a team in a fast-paced environment.
• Excellent communication and people management skills.
• Strong focus on quality, safety and process discipline.
• Able to provide feedback, direction and development for staff.
• Proven ability to analyse data and improve operations.
• Fluent in English with clear written and spoken communication.

Responsibilities

• Strategically leading the team to ensure development, direction and constructive feedback.
• Ensure smooth workflow aligned with daily schedule and on-time flight packing.
• Maintain quality and quantity of all packed goods according to specs.
• Manage equipment storage and coordinate with Dish Room for flow of gear.
• Drive housekeeping standards and safe, compliant operations.
• React quickly to last-minute flight changes and updated requirements.
• Limit operational risks by adhering to SOPs and safety standards.
• Build strong relationships with airline stores and internal stakeholders.
• Provide productivity reports and performance indicators to management.

Skills

Leadership

Team management

Communication

Data-driven

Problem solving

MS Office Excel

Tools

Excel

Microsoft Office

Job description

DO & CO is seeking a capable operations leader to oversee a dedicated team in its luxury air-catering production unit in the UK. You will ensure effective team development, maintain workflow discipline, and guarantee high standards of packed goods while coordinating with the Dish Room and other departments.

You will drive continuous improvement, supervise compliance with safety and quality processes, and communicate with management using clear, data-driven reports.