Airfreight Operations Operator

Woodside Logistics Group; Ballynure; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Health Cash Plan

Employee Assistance Programme

33 days' annual leave

Ongoing learning opportunities

Regular company events

Free on-site parking

Modern office facilities

Collaborative work environment

Job summary

Woodside Logistics Group in Ballynure is seeking an experienced Airfreight Operations Operator to manage the handling of import and export shipments. You will coordinate with airlines, customs, and clients to ensure efficient shipment movement.

The ideal candidate will have proven experience in airfreight operations and a valid IATA certificate. Benefits include a Health Cash Plan, annual leave, and a supportive work environment.

Qualifications

• Proven experience in airfreight import or export operations.
• Solid understanding of international trade practices and regulations.
• Strong attention to detail and organizational skills.

Responsibilities

• Manage day-to-day airfreight import/export operations.
• Prepare and process shipping documentation.
• Liaise with airlines, customs brokers, and clients.
• Track shipments and resolve delays or issues.
• Ensure compliance with customs regulations.
• Maintain accurate records in systems.

Skills

Freight management software

Problem-solving

Multitasking

Education

IATA certificate

Job description

Hours of Work: Monday to Friday - either 08:30 to 17:00 or 09:00 to 17:30.

About Woodside Group

Woodside Group is a privately owned logistics and supply chain business operating across several specialist divisions including haulage, distribution, warehousing, bulk tanker operations, vehicle delivery, and international freight services. The Woodside Global division provides comprehensive freight forwarding, customs clearance, and trade compliance solutions for both external clients and internal Woodside divisions.

With a substantial customs and compliance department, Woodside Global supports import and export operations across multiple sectors, delivering tailored logistics solutions and supply chain expertise to customers throughout the UK and international markets.

About the Role

We are seeking an experienced Airfreight Operations Operator to manage the end-to-end handling of import and/or export airfreight shipments. You will be responsible for coordinating with airlines, customers, customs, and internal teams to ensure shipments move efficiently and compliantly.

Key Responsibilities

• Manage day-to-day airfreight import/export operations from booking through delivery
• Prepare and process shipping documentation (AWBs, customs paperwork, invoices)
• Liaise with airlines, ground handlers, customs brokers, and clients
• Track shipments and proactively resolve delays or issues
• Ensure compliance with customs regulations and international trade requirements
• Handle dangerous goods documentation where applicable (if certified)
• Maintain accurate records in operations/freight management systems

Essential Criteria

• Proven experience in airfreight import or export operations
• Valid IATA certificate
• Solid understanding of international trade practices and regulations
• Strong attention to detail and organizational skills
• Good communication skills for liaising with carriers, customers, and customs

Desirable Criteria

• Dangerous Goods (DGR) training/certification

Skills

• Proficiency in freight management/logistics software
• Ability to work under pressure and manage multiple shipments simultaneously
• Problem-solving mindset

Benefits

• Health Cash Plan
• Access to our Employee Assistance Programme (EAP)
• 33 days' annual leave
• Ongoing learning and development opportunities
• Regular company events and wellbeing initiatives
• Free on-site parking
• Modern, state-of-the-art office facilities
• A supportive, collaborative and friendly working environment

Woodside Logistics Group is committed to having an inclusive workplace where every team member feels they belong. If you require accommodations to be made during the recruitment process or have questions relating to accessibility, please contact us.

Please note: The company operate pre-employment drugs screening testing and any offer of employment made is conditional upon a clear pre-employment drugs screening test.

Prospective employees are expected to disclose any unspent criminal convictions during the recruitment process. Having a criminal record will not necessarily prevent you from obtaining a position with the Company. Any disclosure will be considered fairly and in line with the requirements of the role and applicable legislation.