Airfreight Operations Coordinator

Kelly Services; Sutton Coldfield; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading logistics company in Sutton Coldfield is seeking an Airfreight Operations Coordinator. The role involves managing export airfreight shipments and providing excellent customer service, with an emphasis on proactive organization and communication skills. Competitive salary and benefits including a contributory pension scheme available.

Benefits

20 Holiday + bank holidays

Contributory Pension Scheme

Health Shield membership

Life Assurance benefit

Employee Assistance Programme

Company performance related bonus

Qualifications

• Experience in Freight Forwarding required.
• Knowledge of Airfreight pricing and operations is advantageous.

Responsibilities

• Arranging export airfreight shipments from start to finish.
• Booking with selected carriers and processing relevant documentation.
• Submitting export customs declarations and ensuring compliance.

Skills

Organization

Communication

Customer Service

Initiative

Job description

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Airfreight Operations Coordinator, Sutton Coldfield

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Client:

Kelly Services

Location:

Sutton Coldfield, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

e67bcf6a2551

Job Views:

19

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Are you an Airfreight Operations Coordinator looking for a new role? Do you have experience working within Freight Forwarding? If so, please read on…
My client is currently recruiting an Airfreight Operations Coordinator to join their renowned business based in Sutton Coldfield. You will be working within the Airfreight Operations Department, reporting to the Airfreight Operations Manager.

Benefits:

• Salary up to £30,000 + Company/performance related bonus reviewed annually.
• Monday – Friday 8:30am – 17:00am
• Holiday 20 + bank holidays
• Location: Sutton Coldfield
• Office based role only.
• Excellent company benefits after probation. Contributory Pension Scheme.Health Shield membership (benefit in kind).Life Assurance benefit.Employee Assistance Programme supported by Peninsula.Company/performance related bonus reviewed annually.

Duties:

• Arranging Export airfreight shipments from start to finish
• Booking with selected carriers, processing relevant documentation, and processing invoices on time.
• Submitting export customs declarations onto system.
• Hands on approach with all aspects of the forwarding process.
• High communication skills and ability to deliver excellent customer service.
• Build internal relationships with colleagues and externally with customers, suppliers.
• Building and developing strong customer relationships.
• Adhere to our ISO compliance regulations.

Skills/Experience:

• Proactive with strong organisation skills.
• Have the ability to work on your own initiative and without supervision.
• Knowledge of Airfreight pricing an advantage.
• Knowledge of Airfreight Import operations an advantage.
• Knowledge of Ocean freight operations an advantage.
• Knowledge of hazardous cargo no essential but would be an advantage.

Apply Now!
KSBirmingham

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As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.