Operations Coordinator - Grenade

Mondelez International; Birmingham; On-site; GBP 28,000 - 40,000; Full time

Job summary

Mondelez International seeks an Operations Coordinator for its Birmingham location to oversee operations and customer service. The role involves coordinating order fulfillment, managing logistics, and supporting sales and marketing teams, contributing to the growth of a renowned lifestyle brand.

Qualifications

• Experience in FMCG operations is desirable.
• Knowledge of import/export processes is a plus.

Responsibilities

• Provide UK Operations support to Sales, Marketing, and Finance teams.
• Coordinate order fulfillment and manage transportation logistics.
• Analyze data and develop creative solutions.

Skills

Organizational skills

Problem-solving

Communication

Attention to detail

Analytical mindset

Tools

Microsoft Office Suite

ERP systems

Job description

Operations Coordinator - Grenade page is loaded

Operations Coordinator - Grenade

Apply locations Birmingham, United Kingdom | posted on Posted 2 Days Ago | time left to apply End Date: June 30, 2025 (14 days left to apply) | job requisition id R-137979

Job Description

About Grenade

Grenade is an international active nutrition and lifestyle brand, which has grown rapidly since its launch in 2010. Driven by its strong brand, distinctive products, and highly innovative approach, Grenade has made an explosive impact in the sports and active nutrition segments.

We are looking for an exceptional Operations Coordinator specializing in operations and customer services to play a pivotal role in our journey to create a global lifestyle brand. This includes B2B customer service, logistics, transport, and everything in between. Ensure our delicious bars and drinks are where they need to be, when they need to be there.

Joining Grenade’s high-performing team during this exciting period of growth and brand expansion promises a unique and motivating working environment, with highly rewarding opportunities for personal and professional development.

How you will contribute

• Provide UK Operations support to the Sales, Marketing, and Finance teams within the business.
• Enter orders and coordinate the fulfillment process from order entry through to delivery.
• Book transport, process imports and exports, plan packing operations, and manage customers.
• Analyze data and processes, develop creative solutions, and generate reports.
• Process orders from B2C and B2B customers.
• Manage orders via EDI, email, and customer portals.
• Create sales orders, warehouse shipments, and transfer orders manually for B2B and B2C customers.
• Ensure orders are processed timely and accurately, following customers' specific requirements (SOPs). Provide shipment documentation as needed.
• Create SROs for any returns received from customers.
• Complete customer setup documents.
• Run inventory reports and verify stock levels across systems.
• Manage inventory levels and coordinate stock transfers.
• Work closely with planning, warehouse, and transport teams.
• Monitor the ERP alert inbox and investigate and resolve errors from the ERP system.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Excellent organizational and multitasking skills with keen attention to detail.
• Strong problem-solving skills and the ability to work under pressure in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong communication skills to liaise confidently with internal and external stakeholders.
• Practical understanding of the end-to-end supply chain process.
• Solid understanding of import/export processes and compliance requirements.
• Analytical mindset with a methodical approach and attention to detail.
• Proactive problem solver, able to anticipate issues and implement solutions.
• Experience in an FMCG operations environment is desirable.

Relocation Support Available?

Business Unit Summary

We value our talented employees and strive to help our associates grow professionally before recruiting new talent. If you think this position is right for you, we encourage you to apply!

Our people make all the difference in our success

Mondelēz International is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any characteristic protected by law.

Excited to grow your career?

We value our talented employees and strive to help our associates grow professionally. If you see a suitable open position, we encourage you to apply!

Support

If you require support to complete your application or during the interview process, please contact the recruiter.

Job Type

Regular | Service Operations (Delivery) | Global Business Services