Air Import Agent (Breakbulk)

Expeditors; Manchester; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

23 Days holiday

Private Medical Insurance

Dental and Optical cover

Employee Stock Purchase Plan

Training and Personnel Development Pro

EAP

Job summary

Expeditors is seeking an Air Import professional to ensure the proper and timely movement of freight and information, delivering exceptional customer service within the Air Import department.

The role emphasizes accurate data entry, process flow, and liaison with airlines, overseas offices, and warehouse teams. A proactive, organized candidate with solid computer skills will thrive, with a 4 days on/4 days off shift pattern including early hours.

Qualifications

• Previous experience in a similar position desirable.
• Effective interpersonal skills, including proven abilities to listen, comprehend, communicate clearly and concisely to obtain positive results.
• Pro‑active, strong organizational skills.

Responsibilities

• Ensure smooth and timely freight process flow.
• Ensure accurate and timely data entry into our operating system.
• Process pre alerts from overseas origins.
• Monitor/track shipments in transit to arrival.
• Timely update event codes in the import system.
• Liaise with airlines and sheds for discrepancies.
• Liaise with collection drivers and the warehouse team.
• Create records for shipments in our customs facility.
• Settlement of consoles with overseas offices.
• Contribute to maintain strong relationships with vendors (airlines, trucking companies, and others).
• Meet compliance at all times to regulations ( OPS, external government regs, or customer policies).
• Understand department process flow, looking for areas of improved efficiency.

Skills

Interpersonal skills

Organizational skills

Computer literacy

Tools

Excel

Word

Job description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 trained professionals

• 250+ locations worldwide

• Globally unified system

Job Description

The purpose of this role is to ensure the proper and timely movement of freight and information, while providing an exceptional customer service within the Air Import department by completing the following tasks:

• Ensure smooth and timely freight process flow.

• Ensure accurate and timely data entry into our operating system.

• Processpre alerts from overseas origins

• Monitor/trackshipments in transit to arrival

• Timely updateevent codes in the import system

• Liaisewith airlines and sheds for any discrepancies

• Liaisewith collection drivers and the warehouse team

• Createrecords for shipments in our customs facility

• Settlement of consoles with overseas offices.

• Contribute to maintain strong relationships with vendors (airlines, trucking companies, and others).

• Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.

• Understand department process flow, constantly looking for areas of improved efficiency.

The successful applicant will work the following shift pattern:

Job Description

The purpose of this role is to ensure the proper and timely movement of freight and information, while providing an exceptional customer service within the Air Import department by completing the following tasks:

• Ensure smooth and timely freight process flow.

• Ensure accurate and timely data entry into our operating system.

• Processpre alerts from overseas origins

• Monitor/trackshipments in transit to arrival

• Timely updateevent codes in the import system

• Liaisewith airlines and sheds for any discrepancies

• Liaisewith collection drivers and the warehouse team

• Createrecords for shipments in our customs facility

• Settlement of consoles with overseas offices.

• Contribute to maintain strong relationships with vendors (airlines, trucking companies, and others).

• Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.

• Understand department process flow, constantly looking for areas of improved efficiency.

The successful applicant will work the following shift pattern:

4 days on 4 days off 6am - 6pm, As part of this rota, some weekend and Bank Holiday working will be required.

• Previous experience in a similar position desirable

• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

• Pro‑active, strong organizational skills.

• Good computer skills (Excel, Word).

• 23 Days holiday

• Private Medical Insurance

• Dental and Optical cover

• Employee Stock Purchase Plan

• Training and Personnel Development Program

• EAP

Successful Candidate must be eligible to work within the UK