Cargo Agent (Import/Export)- Aviation

Optime Group; Greater London; On-site; GBP 19,286 - 20,664; Full time

Job summary

Optime Group are excited to be recruiting for Cargo Agents to join a well-respected client at Heathrow. The role requires flexibility due to security checks and a 4 days on/4 days off shift pattern. Full training provided and weekly pay.

Candidates must have lived in the UK for the last 5 years with 3 years of full UK history and be able to pass CAA-related checks. This is a dynamic air-freight operation with excellent progression opportunities.

Qualifications

• Minimum six months’ experience in import/export procedures.
• Strong working knowledge of ABS (Automated Border System).
• Experience using iCargo is beneficial.
• Ability to work a rotating shift pattern.
• Flexible, reliable and professional approach.
• Strong communication and customer-service skills.

Responsibilities

• Coordinating cargo bookings, deliveries and collections accurately and efficiently.
• Managing allocated tasks and ensuring operational deadlines are met.
• Communicating effectively with internal teams, suppliers and customers by email, telephone and face-to-face.
• Providing practical, hands-on support to the wider operation when required.
• Using Outlook, Excel, Google Calendar and other standard software to manage daily tasks.
• Prioritising workloads and maintaining accuracy and efficiency during busy periods.
• Collaborating with colleagues and providing regular operational updates.
• Delivering a consistently professional and friendly standard of customer service.

Skills

Customer service

Communication

Organisational skills

Tools

ABS (Automated Border System)

iCargo

Job description

Optime Group are excited to be recruiting for Cargo Agents to join a well-respected and successful client in Heathrow.

PLEASE NOTE: Due to additional security checks required for this role, successful applicants MUST have lived in the UK for the last 5 years, with 3 years full UK history.
What’s on offer:

• Rate of Pay: £14.50
• Shift Pattern: 4 days on / 4 days off

Shift Times

• Early Shift: 05:00 – 17:00
• Day Shift: 07:00 – 19:00
• Late Shift: 10:00 – 22:00
  
  The Airport is operational 7 days per week and candidates will be working on a 4 on 4 off rolling rota and you will need to be fully flexible with the days and hours you can work. This could be subject to change!
• Full training provided — candidates will complete a full-time training period before moving onto the 4-on/4-off rota

Benefits

• Weekly pay (every Friday)
• Full training provided — candidates will complete a full-time training period before moving onto the 4-on/4-off rota
• Temp-to-Permanent opportunity (based on performance after 12 weeks)

Start Date

As soon as successful candidates are fully CAA compliant and have completed all required training.

Key Duties

• Load and unload vehicles carrying a wide range of cargo using forklift trucks and other mechanical handling equipment, as well as undertaking manual handling duties where required.
• Use hand-held scanning devices to accurately locate, identify, and track cargo.
• Complete and process all associated paperwork in line with client and operational requirements.
• Handle special cargo products in accordance with specific handling procedures and safety standards.
• Build and break down pallets to meet storage and distribution needs.
• Carry out manual handling tasks safely and in line with health & safety guidelines.
• Prepare, secure, and palletise cargo as required for storage or onward transport.

Candidate Requirements:

• A minimum of six months’ proven experience in import and export procedures
• Strong working knowledge of ABS (Automated Border System)
• Previous experience using iCargo is beneficial as well.
• Ability to work a rotating shift pattern
• A flexible, reliable and professional approach
• Strong communication, organisational and customer-service skills
• Must hold a valid Passport or Driving Licence /Birth Certificate or National ID card.
• This role requires you to stand for long periods of time (8 hours).
• UK Settled Status (If applicable).
• Proof of National Insurance.
• Proof of (current) Address.
• 5 Year Address History.
• 5 Year Work Reference History.
• Successful candidates will be required to complete a basic criminal record check following the interview in line with CAA requirements.

Key responsibilities

• Coordinating cargo bookings, deliveries and collections accurately and efficiently
• Managing allocated tasks and ensuring operational deadlines are met
• Communicating effectively with internal teams, suppliers and customers by email, telephone and face-to-face
• Providing practical, hands-on support to the wider operation when required
• Using Outlook, Excel, Google Calendar and other standard software to manage daily tasks
• Prioritising workloads and maintaining accuracy and efficiency during busy periods
• Collaborating with colleagues and providing regular operational updates
• Delivering a consistently professional and friendly standard of customer service

Training and support provided

• Full vetting and security-clearance process, covered by the client.
• Dangerous Goods training
• Manual Handling training
• Health and Safety training
• Professional development and career-progression opportunities within a leading air-freight operation

Please note: As this is an airport role, successful candidates must pass security checks in-line with CAA regulations. These checks include 5-year work and address history, DBS (must have no disqualifying criminal convictions), valid Right to Work.

Optime Group is acting as an Employment Business in relation to this vacancy.