Air Freight Import/Export Operator

Willis Global Ltd; London; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An exciting opportunity awaits at a leading freight forwarding and logistics specialist in the London Heathrow area. This role offers the chance to manage air freight operations, ensuring customer satisfaction while working closely with suppliers. You will be part of a dynamic team, focused on enhancing profitability and maintaining high standards of service. With opportunities for upskilling and a flexible work arrangement, this position is perfect for someone with a proactive attitude and a passion for logistics. Join a company that values your contributions and offers a supportive environment for your professional growth.

Benefits

Flexibility for remote work

25 days holiday plus bank holidays

Contractual bonus scheme

Opportunities for upskilling and progression

Qualifications

• Proven experience with air import/export freight forwarding operations.
• Strong literacy, numeracy, and communication skills required.

Responsibilities

• Manage air freight forwarding operations to meet company objectives.
• Develop relationships with customers and monitor supplier performance.

Skills

Air Import and Export Freight Forwarding

Excellent Communication Skills

Commercial Awareness

Organizational Skills

Attention to Detail

Teamwork

Education

Completed IATA Courses

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Our client, who is part of a Multi-National organisation and offers Freight Forwarding & Logistics solutions, with a focus on international shipping and intermodal services, is looking to recruit an Air Freight Import / Export Operator to be based at offices at their newly established London Heathrow office.

On Offer:

• An exciting opportunity to join a highly regarded freight forwarding and logistics specialist at new offices in the London Heathrow area
• Opportunities for upskilling and progression available
• Competitive Salary, based on skills and experience
• Flexibility 2 days working from home, 3 days in the office
• Hours 9am - 5:30pm, Monday to Friday, with overtime available
• 25 days holiday plus bank holidays
• Contractual bonus scheme

Main Purpose of the Role:

Reporting to the Air Freight Manager, manage and support the air freight forwarding operations to ensure that the company’s objectives are met in a consistent and pro-active manner. To work towards enhancing the profitability of the section by working closely with both internal and external partners/suppliers and maintain a high level of customer contact.

Duties And Responsibilities of the Air Freight Import / Export Operator:

• Handling air import and export freight forwarding operations
• Maintain and develop relationships with customers
• To meet deadlines/requirements as per client requests
• Monitor supplier performance
• Good file management and attention to detail
• Prepare quotations in accordance with client’s request
• Booking vehicles with subcontractors in accordance with requirements
• Complete required consignment documentation
• Complete export/import customs documents where required
• Ensure the correct documentation is produced depending on the country of destination and the status of the goods
• Charging of own files
• Managing distribution and depot/depot costs

To Be Considered:

• Proven experience with air import and export freight forwarding operations
• Excellent communication verbal, written and interpersonal skills
• Commercial awareness right service provider for task/job
• Positive, can do attitude
• Preferred experience with Microsoft Office packages e.g. Word, Excel, PowerPoint
• Strong literacy and numeracy skills
• Strong organisational skills and ability to prioritise
• Attention to detail and self-motivated
• Strong team ethic and share knowledge
• Completed IATA courses

For more details, contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry.