Air Export Operations Specialist

Yusen Logistics (UK) Ltd; Staines-upon-Thames; On-site; GBP 34,000 - 37,000; Full time

Benefits offered by this job

25 days holiday

Volunteer Leave

Unpaid Leave options

International remote working

Eye tests

Overtime opportunities

Employee referral scheme

Cycle to Work

Health cash plan

Mental health support

Job summary

Yusen Logistics is seeking an Air Export Operator to manage end-to-end air export shipments from booking through departure and post-flight completion. Based at our Staines site, you will coordinate with airlines, agents, hauliers and overseas offices, ensuring timely, accurate documentation and compliant customs declarations.

You should bring knowledge of air export operations, export customs, customer service and stakeholder management; healthcare/pharma shipments experience is a plus.

Qualifications

• Experience with CargoWise and Cargo One preferred.
• Knowledge of air export operations.
• Export customs understanding.
• Customer service and stakeholder management.
• Healthcare/pharmaceutical shipments experience is a plus.
• Attention to detail and time management.
• Strong communication and problem-solving skills.
• Proficient in Microsoft Office.

Responsibilities

• Manage air export shipments from booking to post-flight.
• Coordinate with airlines, handling agents, hauliers, customers and overseas offices.
• Prepare export documentation (MAWB, HAWB, manifests, labels).
• Complete export customs declarations in CargoWise.
• Obtain carrier rates and prepare quotes.
• Maintain strong customer relationships.
• Respond to inquiries within agreed timescales.

Skills

Air Export

Documentation

Customer Service

Stakeholder Mgmt

Tools

CargoWise

Cargo One

Job description

Yusen Logistics is seeking an Air Export Operator to manage end-to-end air export shipments from booking through departure and post-flight completion. Based at our Staines site, you will coordinate with airlines, agents, hauliers and overseas offices, ensuring timely, accurate documentation and compliant customs declarations.

You should bring knowledge of air export operations, export customs, customer service and stakeholder management; healthcare/pharma shipments experience is a plus.