AI-Enabled CRM Campaign Lead

Dept; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Flexible hybrid working policy

26 days paid holiday plus bank holidays

Enhanced mental health resources

Company pension scheme

Private medical insurance

Season ticket loan

Cycle to work scheme

EV car scheme

Enhanced family-friendly policies

Workplace nursery scheme

Social and cultural events

Learning and development opportunities

Buddy program

Diverse and inclusive workplace

Job summary

Dept is seeking a hybrid AI-Enabled Campaign Manager to lead customer-facing campaigns for eBay. This role combines strategic ownership with hands-on execution, leveraging AI tools for campaign optimization.

With over 3 years of experience in CRM and campaign management, the ideal candidate will collaborate across teams, ensuring flawless execution of campaigns across multiple channels. The position offers flexible hybrid work and a range of employee benefits including a company pension and mental health resources.

Qualifications

• 3+ years in CRM, campaign management, or marketing operations.
• Experience with owned channels: email, push, onsite, in-app.
• Strong analytical mindset and attention to detail.

Responsibilities

• Lead campaigns across various channels from briefing to reporting.
• Use AI tools for campaign creation and optimization.
• Manage timelines, approvals, and delivery across teams.

Skills

CRM

Campaign Management

AI Applications in Marketing

E-commerce

Analytical Skills

Project Management

Education

3+ years experience in CRM or marketing operations

Tools

Excel

Jira

Monday

Slack

Job description

Dept is seeking a hybrid AI-Enabled Campaign Manager to lead customer-facing campaigns for eBay. This role combines strategic ownership with hands-on execution, leveraging AI tools for campaign optimization.

With over 3 years of experience in CRM and campaign management, the ideal candidate will collaborate across teams, ensuring flawless execution of campaigns across multiple channels. The position offers flexible hybrid work and a range of employee benefits including a company pension and mental health resources.