AI-Driven eCommerce Project Manager (Hybrid)

magic42; Birmingham; Hybrid; GBP 45,000 - 70,000; Full time

Benefits offered by this job

Hybrid working

AI tools budget

33 days holiday

Dedicated learning time

Career progression

Life insurance and pension

Hackathons and workshops

Team outings

Wellness apps

Job summary

magic42, a Birmingham-based eCommerce development agency, is hiring an eCommerce Project Manager for a hybrid role. You will manage client relationships, coordinate cross-functional teams, and translate requirements into actionable specs, using AI tools to streamline processes.

The role values problem-solving, strong communication, and a hands-on approach to platform migrations, integrations, and growth opportunities.

Qualifications

• Excellent communication skills across verbal, written and in-person contexts.
• Outstanding organisational and problem-solving abilities.
• Strong attention to detail and process orientation.
• Ability to prioritise workload and align with client priorities.
• Self-motivation with commercial awareness.
• Genuine AI fluency and hands-on experience with AI tools.

Responsibilities

• Develop and manage relationships with new and existing clients, managing a portfolio of B2C/B2B eCommerce accounts and growing them by delivering real value
• Support the delivery of end-to-end web and software projects, from requirements gathering through to launch, coordinating designers, developers, clients and finance along the way
• Translate client requirements into clear functional specifications using tools like Git and Asana, test delivered work against them, and troubleshoot when things don't go to plan
• Configure and set up eCommerce platforms, themes and third party apps and extensions, and integrate with providers such as payment gateways, ERPs and logistics systems
• Get hands on and work on platform migrations, integration data mapping etc
• Continuously identify eCommerce growth opportunities for clients, building these into a backlog of work and a development roadmap
• Support the sales process, from scoping and quotations through to proof of concepts and pitching additional work
• Support magic42's own website and marketing
• Support fellow Project Managers with writing up requirements and replicating issues
• Proactively flag any suboptimal internal processes and suggest improvements
• Provide regular business reporting and insights to your Senior Client Operations Manager and clients
• Use AI tools day to day to work smarter, from speeding up research and requirements writing to solving problems faster

Skills

Communication

Organisation

Detail orientation

Prioritisation

Self-motivation

AI fluency

UK right to work

Job description

magic42, a Birmingham-based eCommerce development agency, is hiring an eCommerce Project Manager for a hybrid role. You will manage client relationships, coordinate cross-functional teams, and translate requirements into actionable specs, using AI tools to streamline processes.

The role values problem-solving, strong communication, and a hands-on approach to platform migrations, integrations, and growth opportunities.