AI-Enabled Agentic Commerce Architect

ACCENTURE; Greater London; On-site; GBP 120,000 - 160,000; Full time

Benefits offered by this job

Up to 30 days leave + volunteering

Flexible work policies

Private healthcare

Pension plan

Employee Assistance Programme

Parental Leave

Job summary

Accenture Song seeks an experienced Agentic Commerce Architect to lead the technical design of agentic commerce solutions in London. This manager-level role focuses on LLM-powered architectures, multi-agent patterns, and enterprise platform integration across OMS, PIM, CRM, payments, and fulfillment.

You will guide delivery teams, run architecture workshops with clients, and shape governance, observability, and trade-offs in a dynamic, AI-forward commerce environment.

Qualifications

• 7+ years of professional experience in technical architecture or software engineering with meaningful delivery across enterprise platforms.
• Experience leading technical design sessions and presenting architecture options to senior client audiences.
• Hands-on delivery across enterprise commerce platforms (e.g., Salesforce Commerce Cloud, Adobe Commerce, SAP Commerce) and integration with surrounding systems.
• Demonstrable hands-on experience with Generative AI and agentic AI systems including LLM-powered applications and RAG architectures.
• Experience designing data and context pipelines for AI systems including embedding pipelines, vector databases and semantic search.
• Familiarity with agentic commerce protocols and cloud platforms (AWS, GCP, Azure) and CI/CD practices.
• Knowledge of AI governance, observability, and responsible AI principles.

Responsibilities

• Owning the technical architecture of agentic commerce solution workstreams within enterprise delivery programmes, designing system components, integration patterns, and ensuring the overall technical approach is sound, scalable, and aligned to client constraints.
• Designing and documenting agentic AI solution architectures, including multi-agent patterns, LLM-powered applications, RAG systems, and orchestration pipelines for commerce use cases.
• Architecting integration between agentic AI systems and enterprise platforms via APIs, event-driven patterns, and agentic protocols.
• Contributing to build vs. buy decisions across LLM platforms, orchestration frameworks, vector stores, and related commerce platforms.
• Designing data and context architecture underpinning agent intelligence, including embedding pipelines, vector retrieval, semantic search, and structured product data.
• Embedding AI governance, observability, and responsible AI principles into architecture design with audit logging and human-in-the-loop considerations.
• Providing technical leadership to delivery teams and leading workshops/architecture reviews with client stakeholders.
• Supporting development of Accenture Song's agentic commerce architecture capability and accelerators.

Skills

Technical architecture

Solution design

Technical leadership

AI and agentic systems

Enterprise commerce platforms

LLM-powered apps

Stakeholder communication

Job description

Accenture Song seeks an experienced Agentic Commerce Architect to lead the technical design of agentic commerce solutions in London. This manager-level role focuses on LLM-powered architectures, multi-agent patterns, and enterprise platform integration across OMS, PIM, CRM, payments, and fulfillment.

You will guide delivery teams, run architecture workshops with clients, and shape governance, observability, and trade-offs in a dynamic, AI-forward commerce environment.