Agile Scrum Master — Digital Delivery Lead

Greene King; Branston; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Career progression across brands

Brand discounts across Greene King

Employee assistance program

Inns and hotels discounts

Refer a friend bonus £1,500

Wagestream access

Retail discounts

Job summary

Greene King is seeking an experienced Scrum Master to lead Agile practices within our Technology function on a fixed-term basis of 18 months. The role, based in Burton-on-Trent with hybrid work, will facilitate Scrum events, coach teams, and partner with Product Owners and Delivery Managers to ensure predictable delivery.

Candidates should have a strong Scrum background, experience with Azure DevOps/Confluence, and a proactive approach to removing blockers. A CS/MS(P) certification is preferred.

Qualifications

• Previous experience as a Scrum Master in software development.
• Practical experience facilitating Scrum events and backlog management.
• Proven experience working closely with engineering and delivery teams.
• Experience coaching teams in Agile principles and enabling self-organising behaviours.
• Strong facilitation, communication and conflict-resolution skills.
• Deep understanding of Agile frameworks, particularly Scrum.
• Experience using Azure DevOps, Confluence or similar tools for backlog management.
• Strong analytical mindset with experience using delivery metrics to support decision-making.
• Experience collaborating with external development partners.
• Certified Scrum Master (CSM), PSM I or equivalent preferred.
• Proactive and solution-focused, with a strong drive to remove blockers and improve efficiency.
• Able to influence, motivate and coach teams and stakeholders towards shared goals.
• Clear communicator who fosters openness, collaboration and continuous improvement.

Responsibilities

• Facilitate all Scrum events and support ongoing Backlog Refinement.
• Work closely with development teams, Delivery Managers, Product Owners and stakeholders to ensure clear Sprint Goals.
• Coach teams on Agile and Scrum best practices, promoting self-organisation and value delivery.
• Identify and manage dependencies early and address blockers quickly.
• Support teams in realistic Sprint commitments through capacity discussions.
• Monitor delivery metrics to support predictability and performance.
• Drive continuous improvement by evolving ways of working.
• Backlog & Flow Support: maintain a healthy, prioritised backlog with the Product Owner.
• Promote sustainable team pace and alignment with Sprint Goals.
• Stakeholder Engagement: align development teams, Product Owners and business stakeholders.
• Provide data-driven insights into progress, risks and delivery trends.
• Maintain transparency across stakeholders through clear communication and Sprint Reviews.
• Collaborate with external partner teams to align with Greene King’s delivery approach.

Skills

Scrum Master

Agile coaching

Backlog management

Facilitation

Stakeholder management

Azure DevOps

Confluence

CSM/PSM

Blocker removal

Team coaching

Metrics & delivery

External partner collaboration

Tools

Azure DevOps

Confluence

Job description

Greene King is seeking an experienced Scrum Master to lead Agile practices within our Technology function on a fixed-term basis of 18 months. The role, based in Burton-on-Trent with hybrid work, will facilitate Scrum events, coach teams, and partner with Product Owners and Delivery Managers to ensure predictable delivery.

Candidates should have a strong Scrum background, experience with Azure DevOps/Confluence, and a proactive approach to removing blockers. A CS/MS(P) certification is preferred.