Agentic AI Operations Leader — Automation & Growth

Testing Site - JPMC; Greater London; Vor Ort; GBP 90.000 - 120.000; Vollzeit

Zusammenfassung

JPMorgan Chase is seeking an experienced Agentic AI Operations Lead to drive the development and management of agentic AI solutions for Client360. You will work across architecture, engineering, and business teams to deliver intelligent automation and improved client engagement.

The role focuses on establishing scalable AI workflows, lifecycle management, and risk-aware operation across CIB. A senior, matrixed environment in London offers complex challenges and strategic impact.

Qualifikationen

• 5+ years delivering AI operations, transformation programs, or related initiatives.
• Experience in AI systems, analytics, and process improvement across large programs.
• Ability to define requirements, manage value delivery, and drive adoption across functions.

Aufgaben

• Partner with architecture and engineering to define future Agentic AI workbench architecture.
• Manage delivery, optimization, and integration of agentic AI operations for Client360.
• Plan, execute, and monitor AI operations programs with risk management and governance.

Kenntnisse

AI operations

Stakeholder management

Data analytics

Strategic planning

Cross-functional collaboration

Communication

Problem solving

Ausbildung

Bachelor’s degree in Business/Data Science/CS

Advanced degree preferred

Tools

CRM systems

AI platforms

Data governance

Jobbeschreibung

JPMorgan Chase is seeking an experienced Agentic AI Operations Lead to drive the development and management of agentic AI solutions for Client360. You will work across architecture, engineering, and business teams to deliver intelligent automation and improved client engagement.

The role focuses on establishing scalable AI workflows, lifecycle management, and risk-aware operation across CIB. A senior, matrixed environment in London offers complex challenges and strategic impact.