Agent and Ed Tech Coordinator

Cyber Security Academy Southampton; Southampton; On-site; GBP 32,000 - 40,000; Full time

Job summary

The University of Southampton is seeking an Agent and EdTech Coordinator to provide quality administrative and operational support for its global network of education agents and EdTech partners. You will help finalize agent agreements, support annual commission processes, and maintain accurate records while communicating with colleagues worldwide.

This role suits someone who thrives in a fast-paced environment, excels at coordinating complex processes, building relationships, and delivering high

Qualifications

• Experience in international education or university administration would be an advantage.

Responsibilities

• Finalise agent agreements and support annual commission processes.
• Coordinate the agent team’s day-to-day activities and maintain records.
• Support compliance with the UK Agent Quality Framework.

Job description

We are seeking an Agent and EdTech Coordinator to provide quality administrative and operation support for the University’s global network of education agents and EdTech partners. The role will facilitate the completion of agent agreements, support the annual agent commission process, coordinate the agent team’s day to day activities, maintain accurate records and communicate effectively with internal and external colleagues worldwide. The postholder will also assist in ensuring the University’s compliance with the UK Agent Quality Framework by upholding consistently high service standards, adherence to relevant regulations and University policy.

This role would suit an individual who thrives in a fast-paced environment and enjoys coordinating complex processes, building effective relationships, and delivering a high standard of operational support. They will possess exceptional attention to detail and the ability to manage competing priorities, alongside experience of analysing data and reviewing documentation to ensure accuracy, compliance, and effective operational delivery. Working closely with colleagues across the University and external partner organisations, they will be able to collaborate effectively, share knowledge, and contribute positively to a supportive team environment. Experience of international education or working in university administration would be an advantage.

At the University of Southampton, our vision is to create a community in which every member of staff and every student feels welcome, supported and valued. We are committed to fostering inclusion, respect and equality of opportunity, and we encourage applications from people of all backgrounds, particularly those who are underrepresented. We believe that excellence is achieved by recognising and valuing the contribution of every individual.

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach.