Admissions Co-ordinator

Cyber Security Academy Southampton; Larkhill; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Staff benefits

Job summary

The University of Southampton is seeking an Admissions Coordinator to join the busy Admissions Team. You will assess applications for taught courses, respond to enquiries by phone and email, and work with Admissions Tutors to deliver a positive applicant experience.

You will be a strong team player, well organised and adaptable, with exceptional communication skills and a commitment to high-quality customer service in a fast-paced environment.

Qualifications

• Assess applications for taught courses with attention to detail.
• Respond to applicant enquiries via phone and email.
• Collaborate with Admissions Tutors and stakeholders to ensure a smooth applicant experience.

Responsibilities

• Assess applications for a portfolio of taught courses.
• Respond to enquiries from applicants and supporters by phone and email.
• Contribute to Admissions activities and liaise with key stakeholders.

Skills

Customer service

Communication

Teamwork

Organisation

Job description

The Admissions Team are looking to recruit an Admissions Coordinator to join their busy team.

The post-holder will be responsible for assessing applications for a portfolio of taught courses, working closely with Admissions Tutors and other key stakeholders to deliver an excellent applicant experience. The post-holders will also respond to enquiries from applicants and their supporters via telephone and email, as well as contributing to a variety of other activities undertaken by the Admissions service.

The successful candidate will be an excellent team player with a proven ability to work proactively. They will be well organised and adaptable, taking a positive approach to managing a busy workload. Exceptional communication skills are essential, as is a strong commitment to delivering outstanding customer service.

Candidates are generally appointed at the bottom of the salary scale.

Working At The University Of Southampton

Check out the staff benefits and why you should join us at The University of Southampton.

Further Details

• Job Description and Person Specification

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work.

• With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach.

This role does not qualify for Skilled Worker Visa sponsorship. To explore alternative UK visa options, see gov.uk.