Student Experience Development Supervisor

Cyber Security Academy Southampton; Southampton; On-site; GBP 32,000 - 45,000; Full time

Job summary

The University of Southampton is seeking a Student Experience Development Supervisor to influence the student journey across a Russell Group institution. You will provide matrix-style supervision to administrators and support the delivery of projects, student voice activities and engagement initiatives.

You will analyse data, feedback and insight to understand student views, collaborate with academic partners and professional services, and help shape a more inclusive, flexible student experience.

Job description

The Student Experience Directorate within the University of Southampton is a diverse group of services. Providing the very best student experience is at the heart of everything we do.

We are seeking a Student Experience Development Supervisor to join our team. This is a fantastic opportunity to influence the student journey at a Russell Group institution, working within a collaborative environment where your ideas will make a tangible difference.

Reporting to our Student Experience Development Managers, and providing matrix-style supervision to our administrators, the Student Experience Development Supervisor will support the delivery of projects, student voice activities and engagement initiatives across the University.

Working in line with the University’s strategic plans and our student experience objectives, you will work to help shape and improve the experience of our students.

The successful candidate will work with students, academic partners and professional services colleagues in a range of different formats, such as formal meetings, workshops and one-on-one conversations. You will analyse data, feedback and insight to understand the views of our students and identify opportunities for improvement and service development.

As part of the Student Experience Directorate, you will also contribute to major University activities and events, such as Welcome and Graduation.

About You

You’ll be passionate about the experience of students and delivering real impactful change and ideally have experience within the education sector.

Organised and proactive, you'll be able to manage competing priorities, work effectively both independently and as part of a team, and use your initiative to solve problems and identify opportunities for improvement. With strong written and verbal communication skills, you'll be able to engage with a range of stakeholders, from students to academic and professional services colleagues.

You’ll also have strong digital and IT skills.

As a university, we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work.

With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach.

Further Details

• Job Description and Person Specification

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach.