Aftersales Manager: Lead Service, Parts & Workshop, Car

Pybus Recruitment; Glasgow; On-site; GBP 55,000 - 60,000; Full time

Benefits offered by this job

33 days holiday

Annual leave purchase and sale

Company car

Life assurance

Staff discounts on servicing, repairs,

Cycle to Work scheme

Employee discount and benefits

Paid volunteering day

Ongoing training and career dev.

Job summary

Pybus Recruitment is delighted to present an Aftersales Manager opportunity in Glasgow within a well‑established automotive retail business. You will oversee Service, Parts and Workshop operations, ensuring productivity, efficiency and profitability while driving customer satisfaction.

The role requires leading large teams, monitoring KPIs and driving continuous improvement. In addition to a competitive salary (£55,000–£60,000) and a £30,000 bonus potential, benefits include a company car, 33

Qualifications

• Self-motivated, dedicated and results-driven.
• Proven experience managing a successful Aftersales operation within a franchised or main dealer environment.
• Demonstrable track record of delivering strong Aftersales KPIs, including customer satisfaction, productivity and profitability.
• Experience leading and developing large teams across Service, Parts and Workshop departments.

Responsibilities

• Lead and manage all Aftersales operations, including Service, Parts and Workshop functions.
• Drive departmental profitability and operational efficiency.
• Monitor and improve key performance indicators, including customer satisfaction, productivity and financial performance.
• Develop, support and motivate department managers and team members.
• Ensure high standards of customer service are maintained at all times.
• Identify opportunities for growth and continuous improvement across the business.
• Maintain compliance with manufacturer, industry and company standards.

Job description

Pybus Recruitment is delighted to present an Aftersales Manager opportunity in Glasgow within a well‑established automotive retail business. You will oversee Service, Parts and Workshop operations, ensuring productivity, efficiency and profitability while driving customer satisfaction.

The role requires leading large teams, monitoring KPIs and driving continuous improvement. In addition to a competitive salary (£55,000–£60,000) and a £30,000 bonus potential, benefits include a company car, 33